Windows 10: Lock Screen does not return to password / log-in prompt

When I first boot up my laptop, I get to a log-in screen (lock screen?) and enter my password. The laptop then finishes the startup routine, and I am at the desktop screen.


Problem... If the laptop is returned to the lock screen either by inactivity time-out settings or manually by CTRL-ALT-DEL, I cannot get back to the log-in or password prompt. the only way back to my desktop screen is through a hard shutdown or forced reboot, either by CTRL-ALT-DEL or by cycling power. This gets me back to the desktop, but I also lose any unfinished work in files or apps that were open when the laptop went to lock screen.


The only band-aid fix I've found for this so far is to deactivate any setting of function that requires a password to return from a locked screen or screensaver.


What is the best known method for restoring the lock screen password / log-in function to normal service?


Steve

Phoenix, AZ

:)

 

Windows 10 cannot log in, password prompt does not appear on lock screen

Hi,

There are different factors that can contribute as to why you're not able to see the password prompt on the lock screen. This could be caused by a recent update or system files that got corrupted. For us to resolve your concern, kindly answer the questions
below:

• We would like to verify if you have already attempted the suggested troubleshooting steps in this thread?
• If the answer is yes, what were the results?
• Were there any changes made or updates installed prior to the issue occurring?
• Which versions and build of Windows 10 is installed on your computer?

We look forward to your response to our queries.

 

Lock Screen Password

Hi Eashwar,

About your concern on enabling password protected lock screen, follow the steps below:

• Go to Settings > Click Accounts.
• On the right panel select Sign-in options > Under Password you'll see the option to add password.
• Follow the on-screen instructions.

Keep us posted with the result.

 

Windows 10 lock screen password

We appreciate the details that you've provided. We suggest that you remove the lock screen password by following the steps below:

• On the Windows search bar, type in Netplwiz and select the top most result.This window gives you access to Windows user accounts and many password controls.
• Right at the top is a checkmark next to the option labeled Users must enter a username and password to use this computer.
  Uncheck that.
• Click Apply and it will prompt you for your current password. Enter it twice. The next time you reboot, or your PC wakes up from a nap, you’ll no longer need to type in your password.

Let us know the results.