Windows 10: Lock Screen Issue, new Windows 10 Update

Discus and support Lock Screen Issue, new Windows 10 Update in Windows 10 Support to solve the problem; Last night I upgraded to the new Windows 10 Update and it was working just fine, but this afternoon my computer started doing this on the lock-screen... Discussion in 'Windows 10 Support' started by NoDice, Dec 1, 2017.

  1. NoDice Win User

    Lock Screen Issue, new Windows 10 Update


    Last night I upgraded to the new Windows 10 Update and it was working just fine, but this afternoon my computer started doing this on the lock-screen every time I would close my laptop/lock it. Has anyone else had this issue? I am on an Alienware 15 R2. It runs fine otherwise, I just need to restart every time this happens.

    :)
     
    NoDice, Dec 1, 2017
    #1

  2. Lock screen doesn't respond to keyboard following Nov. update

    Thanks Ashish,

    I have created a new power plan, selected it and then restarted Windows.

    However I still experience that the lock screen sometimes does not respond to keypress except the Ctrl-Alt-Del combination. So creating a new power plan did not remedy the issue.

    I have done some extra searching on the issue, and it seems to be a well known "feature" of the November update.

    Here is another thread for IT Pro's describing the exact same issue after the November update:

    Lock
    screen won't slide up on while using keyboard after the november update for Windows 10


    Note: The issue also appears on the built in keyboard of an Acer laptop. Also note the reply indicating that this is a known bug with no timeframe for resolution.

    And some other threads in this forum:


    I have now decided to use the Ctrl-Alt-Del workaround until the issue is somehow fixed, others may prefer the mouse or disabling the pre-lock screen.
     
    Ole Frost :), Dec 1, 2017
    #2
  3. Supress Microsoft 10 upgrade pop up

    How do you suppress the pop up for the upgrade to Microsoft 10?
     
    Microsoft 10 update issue, Dec 1, 2017
    #3
  4. Tony K Win User

    Lock Screen Issue, new Windows 10 Update

    Hello, NoDice. Welcome to Windows TenForums.

    What is it set to in Settings app > Personalization > Lock screen?
     
    Tony K, Dec 1, 2017
    #4
  5. NoDice Win User
    Here's what my computer gives me when I go there.
     
    NoDice, Dec 1, 2017
    #5
  6. bro67 Win User
    That would be wrong driver. You will have to boot into Safe mode to remove the device and driver, then reboot.
     
    bro67, Dec 1, 2017
    #6
  7. Tony K Win User
    @NoDice

    First thing that comes to mind > Does Dell have their own images that may be in conflict with Windows?

    Did you try setting it to "Picture" to see if that works? "Slide show"?

    Check to see if you have all the latest drivers from Dell: Support for Alienware 15 R2 | Drivers & downloads | Dell US
     
    Tony K, Apr 4, 2018
    #7
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Lock Screen Issue, new Windows 10 Update

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