Windows 10: Lock screen/login page keeps on re-loading

I tried to log onto my laptop today and have had difficulty being able to even reach the stage of logging in. My laptop has been fine since installing it to the latest updates and I have never experienced a problem like this before. When turning my laptop on it turns on fine until it reaches the lockscreen where it will constantly refresh its self, when it does this the mouse and keyboard do work however I have tried pressing ctrl alt del and nothing happens. After a while of the page reloading its self it will bring up the signing in of which works fine and then the laptop has no problems after that. I cannot seem to think of anything which may have caused this and restarting the laptop doesn't do anything. When logged into my account I have no problems at all.

I have a Toshiba kira running on windows 10.


Please help,

Thanks

:)

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen

 

Lock vs Login screen screenshot


Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

Login Screen Background keeps defaulting to stock image

I've set a custom image on my lock screen to show up on the initial login screen whenever I first start up my computer. But occasionally, the login screen defaults to a stock landscape image that comes with Windows 10.

To clarify, here are the steps I've taken:

• Go into Settings -> Personalization -> Lock Screen
• EDIT: Set image to Picture
• Click Browse... to look for and select a picture
• Turn on Show lock screen background picture on the sign-in screen.

However, no matter how many times I retake these steps, the default login screen background occasionally
comes back. How do I stop this from happening?

UPDATE: I forgot to mention a step here in my initial post. I have already set the background to
Picture, thus the custom image.