Windows 10: Lock screen no longer responsive to mouse input

About 3 weeks ago, all of the sudden on my domain, and all the machines within it, which are Windows 10 Professional have stopped being able to get to the login prompt by clicking on the screen.


Previously, we could click anywhere on the locked screen, be able to see where the picture was taken, if they wanted to and then also trigger the ability to login, restart or shutdown. All the buttons and everything are still there, but you cannot interact with them, almost as if they were a background. The only way you can login is by pressing Control+Alt+Del and entering your password.


Has any one experiences this and also found a resolution to this so that I can set it and have all my users be able to function normally?

:)

 

Startup photos no longer working

Hi,



Thank you for your response.



I suggest you to follow the step below and check if it helps.

• Press Windows key.
• Click on setting.
• Select Personalization.
• Click on lock screen.
• Turn on “Show lock screen background picture on the sign in screen”.
  

Keep us posted on this issue so that we can assist you better.

 

Enabling input indicator on lock screen and taskbar

Hi,

For you to enable the input indicator or language bar on lock screen and task bar, follow the steps below:

• Right-click the Windows key and select Control Panel.
• Look for Language, then click it to open.
• On the left pane, click Advance settings.
• Under Switching input methods, tick the option Use the desktop language bar when it's available.
• Click Save to save the changes.

Feel free to let us know if you need further assistance.

Regards.

 

No Lock screen in Windows 10.

Hi,



Thank you for your response with the current update on the issue.

I suggest you to follow the steps below to set the lock screen option as Windows Spotlight and check if it helps.

1. Right click on Desktop screen.

2. Then click on Personalize.

3. Click on Lock Screen.

4. Try to select Windows Spotlight from the list.

Please get back to us with an update on issue with Lock screen, we will be happy to help.



Thank you.