Windows 10: Lock Screen - Startup Repair Issue on Windows Tablet

Hi,I need some help. My father's* Windows tablet no longer logs in when the pin is entered. I'm told:- "Your credentials could not be verified."- "Something went wrong and your PIN isn't available status: 0xc000006d, substatus: 0x0. Click to set up your PIN again."After clicking the option to set up a new PIN, I'm told:"The User Profile Service service failed the sign-in.User profile cannot be loaded."Which brings me back to the login screen.I then enter "Automatic Repair" to try to dig deeper into the problem, but I'm told:"Automatic Repair couldn't repair your PC...Log file: C:\WINDOWS\Sys

:)

 

Black Lock Screen

Hi Eugen,

As you have already tried to update the driver and changed the settings, I suggest you perform a startup repair by following the steps below and check if it helps.

• In the Lock screen, press/hold the shift key and click on power icon>restart.
• Click on Troubleshoot>Advanced Options>Startup Repair and follow the prompts to start the Startup Repair.

After the Startup Repair is complete, check for the status.

Hope this helps. Keep us posted on the status for further assistance.

 

Cannot launch Settings on startup menu

Hi Luky,

Thank you for posting your reply.

I suggest you to perform a Startup Repair by following the steps below.

• In the Lock screen, press/hold the shift key and click on power icon>restart.
• Click on Troubleshoot>Advanced Options>Startup Repair and follow the prompts to start the Startup Repair.

After the Startup Repair is complete, check for the status.


Regards

 

Win 10 lock-up problem

Hi,

Thank you for posting your reply.

I suggest you to perform a Startup Repair by following the steps below and check if it helps.

• In the Lock screen, press/hold the shift key and click on power icon>restart.
• Click on Troubleshoot>Advanced Options>Startup Repair and follow the prompts to start the Startup Repair.

Hope the information is helpful. Keep us posted on the status for further assistance regarding the issue.