Windows 10: Locked out of both computers because of a password I've changed 8 times already

My PC and laptop both needed a system restoreNow my laptop is stuck needing a system image I can't get, because my PC won't let me enter safe mode, do a system restore, or open a command prompt Because it either asks for my admin password, or just a password I changed my admin account password on my phone like 8 times tonight, still won't workThe 4 digit pin for the admin account works on my laptop, but not my PC, even though they're both on the same account Can someone please give me an answer

:)

 

change the lock screen password

Hi Eric,

Let us resolve you concern regarding on how you can change your lock screen password. We suggest that you follow the steps below:

• Press the Windows key; then, select Settings.
• Click Accounts; then, Sign-In Options.
• Tap the Change button in the Password section.
• Re-enter your password; then, create a new password.

We would appreciate it if you could get back to us and provide us your feedback.

 

Lock screen times out too soon

Hi,





To assist you, can you tell us the steps on how do you change the lock screen time of your PC?



By the way, if you wish to
remove the password protection of your computer, you need to change the Power options setting
to disable the auto-locking of the screen. Let’s try the following steps and check:

• 
  Type
  Power from the Search box and select
  Power Options.
  
• 
  SelectRequire a
  password on wakeupfrom the left side options.
  
• 
  Under
  Password protection on wakeup, select Don't require a password.
  
• 
  Click
  Save changes.
  

Regards.

 

How to reset Windwos 8 Password?

Change or Reset Your Password in Windows - Microsoft Support

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.