Windows 10: Locked out of Hello Screen

I have had the same laptop for 6 years and it has worked flawlessly. Infact it worked so well I forgot my password to the laptop. Today I went to sign in and it says something has happened to the pin, I dint know the password, and itnwont recognize my face. I have tried resetting my password on accounts.microsoft and trying to help since it shows my laptop under devices but I cant get into it. Pin is brokeFacial recognition isnt working Password lost. So I cant get into safemode or anything. Is there a way to help me?

:)

 

Lock screen woes

Hi,

Thank you for posting on Microsoft Community.

I would suggest you to follow the below steps to try resolving the issue.

Setting the timeout for Lock Screen

• Press Windows + I and select personalization.
  
• Select Lock screen.
  
  
• Select the Screen Timeout setting.
  
• Select the time of timeout you need and check.

Keep us posted if the issue resolves to help you better.

 

windows 10 lock screen slideshow timing...

Hello Andrew,

I understand your concern and we will try our best to help you resolve the issue.

I suggest you to follow the below steps and check if it helps. Refer to the below steps:

• 
  Type Lock screen in the search bar and press enter
  
• 
  Select Advanced Slideshow settings
  
• 
  Click on Turn off screen after slideshow has played for and select the time limit
  

Let us know if you need more information and we'll be happy to assist.

 

Lock Screen Image Too Big

Hi,

Thank you for contacting Microsoft Community.

• Is this issue occurs only when the pictures are set from OneDrive?

I suggest you to set the picture for the lock screen using the default lock screen pictures and check whether the issue persist or not, follow the below steps to set the pictures.

• Go to “settings” and click on “personalization”.
• Under “lock screen” tab, select the option from the drop box as “picture”.
• Then under “choose your picture” option, click on any picture and go to the lock screen, check whether the issue persists or not.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.