Windows 10: Locked out of my laptop and account

Discus and support Locked out of my laptop and account in Windows 10 Gaming to solve the problem; I recently bought a new laptop and by accident I logged in on an older account which happened to have a phone number of someone I know attached to it.... Discussion in 'Windows 10 Gaming' started by Grawd1, Sep 24, 2023.

  1. Grawd1 Win User

    Locked out of my laptop and account


    I recently bought a new laptop and by accident I logged in on an older account which happened to have a phone number of someone I know attached to it. Now I am unable to log into my laptop as after I enter my password it displays this : " Your account requires attention, someone else has claimed ownership of phone number here. You'll need to use a different username when you next sign in." From here I get two options : to click " I still own phone number here " or continue and change my username. If I try to verify I still own the phone number using a code it displays : "there's a tempora

    :)
     
    Grawd1, Sep 24, 2023
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Sep 24, 2023
    #2
  3. Try3 Win User
    Locked out of Win 10 account

    Steve,

    All you need is a Windows 10 installation USB in order to use the procedure given in post #2.

    If you do not have one of them then you will need to take your computer to somebody who does.

    The procedure does not entail any use of the MSAccount reset / old mobile number / email reset.

    Denis
     
  4. Rose W Win User

    Locked out of my laptop and account

    Your Microsoft account needs you to sign in again-recent credentials

    Yes the correct or current info is in the Settings/Accounts/Your email and accounts.
    The steps in the tutorial included signing in after deleting a listing. I couldn't see where that was relevant since its a second listing. It looks like I have to voluntarily do the 'sign in' so I can avoid doing that. I'm locked out for 30 days anyway.
    Perhaps its time to set up a stand alone user account in that laptop <grin> Too nerve wracking dealing with this MSAccount.
     
    Rose W, Sep 24, 2023
    #4
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Locked out of my laptop and account

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