Windows 10: Locked out of new install

Discus and support Locked out of new install in User Accounts and Family Safety to solve the problem; I did an upgrade from W7 yesterday. Put the computer to sleep overnight. This morning it wants some password. I have no idea what it wants as I did not... Discussion in 'User Accounts and Family Safety' started by bobland, Oct 28, 2015.

  1. bobland Win User

    Locked out of new install


    I did an upgrade from W7 yesterday. Put the computer to sleep overnight. This morning it wants some password. I have no idea what it wants as I did not explicitly set one. How do I get into the system? Do I have to reinstall W7 then do an upgrade again? I never set any passwords on W7 as all of my passwords are in Keepass.

    Any help appreciated. (I'm on my wife's computer)

    :)
     
    bobland, Oct 28, 2015
    #1

  2. Locked out of new laptop with new, inaccessible Microsoft account

    Hi, Xircal

    Thanks for the link. I've gone through the tutorial and unless I'm missing something, one needs to be logged in -- as an administrator, at that -- to add or remove an account.

    Problem is I can't get past the login screen -- that's kinda the point. Otherwise the solution would have been great, I'm sure.

    ML

     
    mlrousseau, Oct 28, 2015
    #2
  3. Locked out of new laptop with new, inaccessible Microsoft account

    Ok, slightly mollified: It's in the dead of the US night, but a kind moderator seems to have fixed the category of this post already, within minutes of posting. Thanks.

    (Now awaiting that clear, helpful reply ...)
     
    mlrousseau, Oct 28, 2015
    #3
  4. bobland Win User

    Locked out of new install

    SOLVED
    I ended up at a MS site that asked if I forgot my password. In a few steps, it got set and now I'm back in. Obviously, I need to learn a lot more about W10.
     
    bobland, Oct 28, 2015
    #4
  5. larry Win User
    Microsoft account is a new sign-in option introduced since Windows 8. It might be something new to you.
    Hang out in this forum and you'll learn more about Windows 10.
     
    larry, Oct 28, 2015
    #5
  6. bobland Win User
    I don't like passwords and avoid them whenever possible. I didn't know my account would be locked. Fortunately, it was an easy fix, tho not an easy to find fix.
     
    bobland, Apr 5, 2018
    #6
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Locked out of new install

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