Windows 10: Locked out of Windows 10 due to a non-microsoft account

Every time I try to log in to my computer, I am given the error 'We can't sign in to your account' and am sent to a temporary profile which obviously means I cannot access my files or create new ones.

The computer recently asked me to enter new account details on my profile so I added my work email which is NOT a microsoft account.
I think the problem is that as I try to sign in to the computer, microsoft is searching for a microsoft email and not finding one so is saying that it just can't sign in.
I have managed to find and copy all of my files from my account by creating another admin user and retrieving them this way (which I don't think should be possible as it seems very unsafe but whatever) but I would rather not just create a new user and delete the older user as all my programmes, emails, settings etc are still in the old account.
I have tried editing the registry, adding new profiles, and changing various settings but essentially what I need to do is change the email address associated with that user without being logged in to that user - is this possible??? I'm going insane with this and just keep going in circles!!

:)

 

locked out of my pc due to a wrong email address

Hi Thompson,

Sorry to hear about the inconvenience caused.

Are you able to login to the account?

If you are able to access the account , create a new user account admin account and remove the wrong account created.

To create a new account, refer to the below link:

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

If you don't have access to the account or forgot password, refer to the below article:

Reset your password

Hope this information helps, for further assistance please reply.

 

locked out of my pc due to a wrong email address

I updated to windows 10 and signed up to Microsoft with a wrong email address and now I am locked out of my computer is there anyway I can fix this

 

Welcome to the forum. Simple answer is to register the email with Ms then it's a ms account it doesn't have to be normal an email can be registered with ms

 

Thanks!
Apparently it already is a microsoft account (I didn't realise the guy who set up the pc had registered it) so now I really don't know.

 

First Off..
If this a personal PC, DO NOT use your MS Account for the user login verification process...

Setup a new user using a LOCAL (PC Hosted) Account and just skip over the MS Account BS..

Or convert MS Account Setting over to a Local Account Login

 

Have you tried using the work email address and password to log into Windows?

 

George,

On the original account that had the problem, did you try Fix You've been signed in with a temporary profile - TenForums?

Denis