Windows 10: Locked out of Windows 11, Authenticator doesn't work, Support unresponsive

I'm completely locked out of my work desktop. I was not having any issues at all, until Microsoft required me to change my password. Now I can still log in to my phone, and my laptop, but I'm totally iced out of my desktop.When I try to log in Windows11, it gives me a login screen that looks like all Microsoft login screens though it doesn't let me choose between work or personal accounts; there's just an email address input. Then it says its sending me a code to my authenticator app, but the code never arrives. The authenticator app does work when I try to access 365 from my laptop, but ne

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

Microphone doesn`t work

My microphone and ear-phone doesn`t work. Please help me, I have windows 7 home basic, my computer reproduces a sound, but devices no.