Windows 10: Log-In assistance

Good dayI just updated my information on my Microsoft account my name & email address, then restarted my laptop as suggested. But now I can’t log-in. It says my credentials cannot be verified. I have reset my password, tried the forgot my password option. It tells me that my password is incorrect. Please help.

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Change photo on log-in page

Hi Audrey's,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• When you say, "generic circle above my log-in name" what exactly are you referring to?

I suggest you to try the below steps and check if it helps.

• Click on Start.
• Click on Settings.
• Click on Account.
• Under Accounts, select the option "Your account".
• Under Your picture, click on
  Browse option and you may select the picture of your choice so that it is display on your account sign-in page.

If the above steps doesn't work, I want you to send us a screenshot of the issue so that we can assist you accordingly.

Thank You.

 

Log in Porblem!

Hello,

We apologize for the delay in response.

I suggest you to follow the steps provided below and check if it helps.

• Press Windows + R and type netplwiz, and then press Enter.
• In the User Accounts dialog box, click the account you want to automatically log on to. If it is available, clear the “Users Must Enter a User Name and Password to use this Computer” check box.
• Click Apply and provide the Username and password of the account.
  
• Click on OK and again OK.
• Restart the system and check for status.

Hope this helps. Keep us posted on the status for further assistance.