Windows 10: LOG IN BLOCKED -- CANNOT CREATE PIN

I cannot log in to my PC running Windows 11 using my account anymore. In the past, I just got a sign in screen and entered a password. Suddenly, Microsoft started prompting me to sign into my account. At first, it did not recognize my password. Then I changed the password. After changing the password, I could use it, but, after I entered it, I was asked to create a PIN. Whenever I hit the "next" button, it said something went wrong -- try again later." If I hit "skip this step, I went right back to the main sign in screen, where I had to enter my Microsoft password again. It is an end

:)

 

Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

Unable to access pin set up from log in page

Thanks for the info but when I tried your suggestion and web link, I still cannot log in and still get the same issue where I am stuck in the circle. Log in and get directed to the create pin or skip selection. Try to create pin and it keeps saying something went wrong. Tried to skip step and get moved straight to the log back in screen.

 

Can't use my PIN to login any longer

Hi Tim,

To further assist you in signing in to your Windows computer, you can follow the steps provided below:

• 
  From your
  lockscreen, check if the "Sign-in option" is available.
  
• 
  Then click the option to use PIN.
  
• 
  Enter PIN.
  
  

If that didn't work, we highly suggest that you create a new account/PIN that you can use to log in to your computer.

For more information on how to create a user account in Windows, you can click in this

support article.

Let us know if you need further help.