Windows 10: Log in Password issue.

My HP Pavilon lap top computer with Windows 10, after doing a update, is asking for a password to log in. I never had a password on this computer, so I’m locked out. Please help.

:)

 

Password issue

After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???

 

Can't change password to log in windows or add pin

Hello Mathieu,

The issue you are experiencing may have something to do with your profile or with the Windows components of your device. That being said, we will be performing some troubleshooting steps to isolate the cause of this problem. To start, we suggest that you
change your password via https://account.microsoft.com/. Here's how:

• Log in your account via
  https://account.microsoft.com/.
• Go to the Security tab.
• Click on CHANGE PASSWORD.
• Change your password.
• Select Save.

Once done, log in your account to your device using the new password. Please post back with the result for further assistance.

 

Windows 10: Issues with logging into the computer and getting incorrect password message.

Hi George,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is Internet connectivity issue.



To assist you better, please provided us the information below:

• When you say that "my password in it says it's incorrect", are you trying to login as Microsoft Account or Local Account on the computer?
• Have you made any changes to the computer prior to the issue?

I suggest you to follow the steps below to check whether caps lock or Num lock in enabled or not while entering the password.

Also I recommend you to enter the password through On-Screen Keyboard. Check if it helps.

1. At the login page.

2. Click on Ease of Access icon which is present at the bottom right corner of the Screen.

3. Then click on On-Screen Keyboard option from the list.

4. Enter the password through On-Screen Keyboard and try to sign in.





Please get back to us with an update on issue with logging into Windows 10, we will be happy to help.



Thank you.