Windows 10: Logged out of everything after shutting down the system

Everytime i shut down my computer everything that uses passwords/accounts is logged out of it. Ive lost an email account because of this and idk what is going on. Ive had this for the past week, im a windows 10 user and never had this problem before. Ive tried looking for solutions on the internet but nothing really was what i needed.

:)

 

You are about to be logged off - Windows will shut down in 1 minute

Hi,

Thank you for contacting Microsoft Community.

I suggest you to check whether the automatic restart option is disabled or not as below.

• Press “Windows+X” and go to “Control Panel”.
• Click on “System and Security” and click on “System”.
• On the left hand side click on “Advanced system settings”.
• Click on “Advanced” tab, then under “Startup and Recovery” click on “Settings”.
• Under “System Failure” uncheck the option “Automatically Restart”.
• Then click on “ok” and check whether the issue persist or not.

Also, I suggest you to check whether any task has been schedule for automatic restart as below.

• In the search box type as “Task Scheduler”.
• Under “Task Scheduler summary” you can find any task has been created or not.
• If any task has been created then I suggest you to remove it and check if the issue persist or not.

To determine what is causing the issue, I suggest you to check the event logs in the event viewer logs to know more about the issue.

Try the following steps to access Event Viewer:

• Press 'Windows key + R' simultaneously on your keyboard to bring the run dialog box.
• Type ‘eventvwr’ (without quotes) and press ‘OK’.
• Expand ‘Windows Logs’ on the left pane and look for the error logs under Application and System.
• Copy the information and post it here so that we can analyze it.

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

System not shutting down Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

As per the description, I understand that when you select the option to Shutdown, only the display is going Off and the system is not shutting down. I suggest you to follow the steps provided below and check if it helps.

• Right click on Start and select Control Panel.
• Change View by to Large icons and click on
  Power Options.
• In the left pane, click on Choose what the power button does.
• In the right pane, under power button settings select
  Shut down from the drop down list.
• Click on Save Changes and close the window.

Hope this helps. Keep us posted on the status for further assistance.

 

shut off button

I don't want to log off. That takes several more steps. I want to shut down. It use to have a list of things to hit but somehow change to sign off or lock. I want the shut down to reappear.

Rogue