Windows 10: Logi mouse not recognized by logi app.

Discus and support Logi mouse not recognized by logi app. in Windows 10 Software and Apps to solve the problem; Logi mouse not recognized by logi setpoint app. It only recoggnized by device manager on windows 11.The app only show tool tab and no mouse tab. The... Discussion in 'Windows 10 Software and Apps' started by john3825a, Jun 15, 2022.

  1. JOHN3825A
    john3825a Win User

    Logi mouse not recognized by logi app.


    Logi mouse not recognized by logi setpoint app. It only recoggnized by device manager on windows 11.The app only show tool tab and no mouse tab. The device manager only shows standard HID mouse.I installed setpoint and firmware option app for my logi m185 2.4g wireless mouse.There is no .inf filePlease tell me how to fix.

    :)
     
    john3825a, Jun 15, 2022
    #1
  2. ONEMOAR
    OneMoar Win User

    Problems with mouse cursor lockup.

    take the canned air to it with gusto and see what happens
    I used to burn though a mouse every year back when Played competitive quake 3 and it s mods
     
    OneMoar, Jun 15, 2022
    #2
  3. FRAG MANIAC
    Frag Maniac Win User
    Problems with mouse cursor lockup.

    Aaaand the ironic thing there is, that no doubt WOULD void the warranty.

    Seriously though, thanks for the suggestion but I plan to wait for their response. They said they can't authorize a replacement unless all the troubleshooting steps they emailed me don't work, which they didn't.

    I've also contacted Newegg, and they said they'll do anything they can to help get me a manufacturer replacement in the case of the mouse not working with any of Logi's troubleshooting steps and if Logi refuses to replace it.

    I had an MX500 that easily outlasted this one with lots of use. Seems to me the more complex the mouse, the more failure prone they are.
     
    Frag Maniac, Jun 15, 2022
    #3
  4. BERTON
    Berton Win User

    Logi mouse not recognized by logi app.

    Win 10 does not recognize wireless mouse

    I have several LogiTech mice but they are not the unifying type nor the newer 'brand' of Logi. Main issue with USB Wireless mice is in not exchanging their receiver, keep them matched to the mouse they came with, it's the frequency that is the requirement.
     
    Berton, Jun 15, 2022
    #4
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Logi mouse not recognized by logi app.

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