Windows 10: Login issue: "Something went wrong" from new browser, deleted cache, incognito and multiple...

Dear Azure Support Team,I am unable to log into my Azure owner account associated with the email *** Email address is removed for privacy ***. No matter how many different permutations of browser usage, incognito mode, and cache deletion I try, I consistently receive the following error message:“Something went wrong.”I’ve attempted logging in using multiple browsers, incognito mode, and after clearing my browser’s cache, but the issue persists across all these methods.Could you please assist in resolving this issue at the earliest?Thank you for your prompt attention to this matter.Best regards,Chetan

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Move the Edge browser cache to a RAM disk

Hi Klaus,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

1) What is the exactly issue you are facing with Microsoft edge browser?

2) What is the make and model of your computer?



If you are facing issue related to the performance of Microsoft Edge browser, I would suggest you try clearing cache and cookies of Microsoft Edge browser and check if it helps.

Follow the steps below:

• 
  Click on the More actions (…) icon next to the feedback icon present on top right corner of the Project Spartan homepage.
  
• 
  Select Settings and click on
  Choose what to clear.
  
• 
  Check the boxes Browsing history,
  Cookies and saved website data and Cached data and
  files and click on Clear.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Windows Store Broken - Windows Store cache may be damaged

Hi,

Since you already run wsreset.exe, We suggest clearing/deleting the local cache by following these steps:

• Run Command.
• Click Users.
• Select the username that you're using to login on the computer.
• Click AppData.
• Select Local.
• Click on Packages.
• Select on Microsoft.WindowsStore_8wekyb3d8bbwe.
• Click on LocalCache.
• Delete all files and folders.
• After you have deleted cache try to open Windows App Store again.

Get back to us if you need further assistance.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.