Windows 10: Login issues after automatic update

Hey, my grandma's laptop updated by itself. She's sleeping right now but I'm not sure if she remembers her microsoft password which is the only option it's giving to log in with. Prior to the update, the login was just the regular laptop password and now it won't let you do that. I was wondering if there was a way I could change it back without logging in to her Microsoft account. It'd be great if someone could help me with this as soon as possible, thank you.

:)

 

Vista Automatic Updating Error

Automatic Updates isn't currently running.

 

Vista Automatic Updating Error

Resolution Suggestion:

# To resolve this problem, make sure that BITS and the Automatic Updates service are started..

A simple solution but one that works in most circumstances!

1. Click Start, click Run, type services.msc, and then click OK.

2. In the list of services, right-click Automatic Updates, and then click Properties.

3. In the Startup type list, click Automatic, and then click Apply.

4. If Service status is set to Stopped, click Start, and then click OK.

5. Right-click Background Intelligent Transfer Service, and then click Properties.

6. In the Startup type list, click Manual, and then click Apply.

7. If Service status is set to Stopped, click Start, and then click OK.

http://www.updatexp.com/0x80070422.html- source *Smile hope that helps.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.