Windows 10: Login pin worked great until the next day! Now I’m completely locked out of my brand new...

I just bought my HP CPU from HP, I set the computer up using my hotmail email and password then I created a pin. It worked great until the next day I tried to login and I got a reset pin notification which it took me to a login screen I reentered my password and then received text notification saying I was locked out. Microsoft then asked to send a verification to my old phone number which then made it impossible to recover the one time code. I login into my Microsoft account on my phone internet browser where I was able to change phone number, but then it say it could take up to 30 days to ch

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Unable to login using The login PIN

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to change the pin and check fi it helps.

• In the login page next to “PIN password option”.
• You will find “Other sign in options”, click on it will prompt you for regular password.
• Enter regular password and login to the computer.
• I suggest you to click on the Start Menu
  and select settings.
• Now select Accounts.
• Next select the tab Sign-in option.
• Under the “PIN tab” click on “ADD” option.
• It will prompt you for current pin password and new password, please provide
  new password then apply the changes, restart
  the computer and check if it works.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.

 

face recognition and PIN login problem

I have a brand new Microsoft Surface Laptop running Windows 10. After the initial startup and setting of a new PIN and face recognition the it automatically updated. On attempting to login face recognition attempted to engage and login several times until
that locked as a sign in option. The next logical step is the PIN, but the message on the start screen reads "Your PIN no longer available due to a change to the security settings on this device. You can setup your PIN again by going to Settings\ Accounts\
Sign-in options."

This obviously is not accessible as the PIN appears to have been disabled after the update. How do I login to the laptop without a PIN or facial recognition? There is notan option available to reset PIN or password. And, how do I avoid this conundrum in
the future.

Thank you, RC