Windows 10: login to answer desk

Ii can't log into answer desk. When I go to change password I get a notice that an e-mail has been sent to my address but nothing comes in. I paid a year's subscription but haven't had a minutes worth of help. Any ideas?

:)

 

i cant send a reply to answer desk

Hi Paul,

Thank you for posting in Microsoft Community.

As you are unable to reply to answers desk, I suggest you to try the below to direct contact answers desk.

Steps : Press Windows key, type Contact support, select it and follow the On-screen instructions.

Hope it helps. Feel free to contact us for any further assistance on Windows Operating System. We will be happy to help you.

 

i cant send a reply to answer desk

Hi Paul,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  Which browser are you using?
  
• 
  Have you tried with Internet Explorer? Or other browsers? What is the status?
  
• 
  Have you tried with pressing
  Enter? What is the status?
  
  
  
  I suggest you to click on the below link and see if you are able to send message to answer desk from the site.
  
  Click on,
  https://support.microsoft.com/en-us
  
  
  
  Please keep us posted on the issue. We will be happy to assist you accordingly.
  
  
  
  Thank you.
  

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.