Windows 10: Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2...

Discus and support Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... in Windows 10 Gaming to solve the problem; We use the Logitech Cam BRIO HD not the Stream Version, with Windows 10 HELLO, without any issues, but we have several Windows 11 Pro Systems, and on... Discussion in 'Windows 10 Gaming' started by MrEnergy64, Nov 7, 2023.

  1. Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2...


    We use the Logitech Cam BRIO HD not the Stream Version, with Windows 10 HELLO, without any issues, but we have several Windows 11 Pro Systems, and on all Windows 11 Pro Systems, after the last updates, the camera is not working anymore with HELLO. Normal cam progs like Teams etc. are OK. Here are the specs:Camera Update Status 4.11.23:App Version: 3.4.142Model: BrioCamera InfoSerial Number: 008052C8Product ID PID: 085eEEPROM Version: 1.18CRC Version: C93DSensor Version: 5.5Firmware: 2.0.64Windows:Edition Windows 11 ProVersion 23H2Installiert am 18.02.2023Betriebssystembuild 2

    :)
     
    MrEnergy64, Nov 7, 2023
    #1
  2. xy677 Win User

    Logitech BRIO not working with Hello after upgrade

    Just upgraded to Creators Update (1703) and there were no errors during the install but now my Logitech BRIO camera is not working with Windows Hello.

    I can see the camera listed in device manager with no errors and it works in Skype but at the logon screen it says that no camera is available. I tried turning Hello off and on again but that didn't help.Also tried different USB ports but that didn't help either.

    There is a Logitech KB about this but it didn't fix my issue:

    No video or BRIO webcam not detected after Windows 10 update - Logitech Support Article

    Has anyone else had this problem and been able to fix it?
     
    xy677, Nov 7, 2023
    #2
  3. nuraman00 Win User
    Logitech Brio webcam microphone not working in Zoom on Windows 10.

    My mic works now across all apps. Video isn't working in Skype anymore. When I turn on my webcam, I don't see video in Skype.
     
    nuraman00, Nov 7, 2023
    #3
  4. MisterEd Win User

    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2...

    Logitech Brio webcam microphone not working in Zoom on Windows 10.

    Right-click on little speaker in right side of taskbar Select Open Sound settings
    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363723d1649117613t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-1a.jpg
    Test microphone or troubleshoot sound problems
    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363724d1649117613t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-1b.jpg
    Another option is to right-click on little speaker in right side of taskbar Select Sounds
    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363725d1649117613t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-2a.jpg
    Select Recording tab Select and test microphone
    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363726d1649121327t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-2b.jpg
    You can also Configure microphone
    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363727d1649121387t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-3a.jpg

    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363728d1649121387t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-3b.jpg
    Click on Properties
    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363729d1649121488t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-4a.jpg
    Check Levels for microphone
    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363730d1649121488t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-4b.jpg
    With the Sound dialog open as above double-click on microphone in taskbar You can check or select which applications have access to the microphone
    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363731d1649118287t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-mic5a.jpg

    Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2... 363732d1649118287t-logitech-brio-webcam-microphone-not-working-zoom-windows-10-a-mic5b.jpg
     
    MisterEd, Nov 7, 2023
    #4
Thema:

Logitech BRIO HD Product ID 085e, not working anymore with newest Windows 11 Pro 23H2...

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