Windows 10: Logitech HD Pro Webcam C910

I feel a bit embarrassed with my down to earth question:

I was perfectly enjoying my Logitech HD Pro Webcam C910 on my previous computer operated by Windows 7.

Having connected it on my new computer, operated by Windows 10 it is still working just fine, alas, I cannot find the controller, to control the lense and other features.

Can anyone, please, tell me where to find it and bring it to my Desktop?

:)

 

Problems with Logitech C910 webcam in Windows 10

Hi,



Welcome to Microsoft Community and thank you for posting your query.



Let’s try simple troubleshooting steps and check if this helps. I would recommend you to go to the below link and try downloading the software and install the same.

Getting Started - HD Pro Webcam C910



Please get back to us with the status, we will be glad to help you.

 

Problems with Logitech C910 webcam in Windows 10

I recently bought a new PC that cam loaded with Windows 10. When I tried to install the webcam (Logitech HD C910) that I had been using with my old Windows 7 computer without any problems the audio won't work at all. Windows recognizes a driver for it, but
when it installs it says "Logitech HD Pro Webcam C910 Driver error" in the device settings.

When I open device manager it shows the webcam under imaging devices and under "Universal Serial Bus controllers" as having valid drivers, but under "Sound, Video and game controllers" there is a yellow triangle with an exclamation point in it next to the
"HD Pro Webcam C910" driver. As a result the video works fine with the webcam, but the microphone will not work.

I have tried updating the driver, but there doesn't seem to be a generic driver that works with this and the only available driver shows the error message. When I do the reinstall it shows a (code 19) error, which indicates that there is a registry error.
I tried a clean boot and installing the software again, but it gave the same error.

I contacted Logitech, but they said that it was a Microsoft problem. I contacted Microsoft, but they said that it was a Logitech problem. The last thing that they told me to do was to get a new "compatible" webcam.

Does anybody else have this problem or a solution to it?

 

Problems with Logitech C910 webcam in Windows 10

I have a Logitech Hd Pro C910. It has worked fine in Windows 10 for years and after the latest update a few weeks ago it will no longer load up. I keep getting the error Launcher_main.exe stopped working. I removed the Logitech software and reinstalled the
required drivers. It will still not load up. Does Microsoft have a fix for this?

Jim Atwell