Windows 10: Looking for assistance to determine what caused this bluescreen .. The bugcheck was: 0x0000000a

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a 0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80243d0f3fc. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 23998ce7-e2a5-4938-a83b-615ea1890d46.Copied the dump to: both zipped and unzipped versionshttps://1drv.ms/u/s!Arp68FDr0SnBiWnUQaT0Kx6HFuNn?e=g1a14K- System - Provider [ Name] Microsoft-Windows-WER-SystemErrorReporting [ Guid] {ABCE23E7-DE45-4366-8631-84F

:)

 

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a

Hi

I get this error several times a day while working remotely via Citrix Workspace 2009

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffcc8940e503a4, 0x00000000000000ff, 0x00000000000000b3, 0xfffff8050f7285ce). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: ef85e29f-8a6d-4e0f-9d2e-cc9a7d84846c.

Actions taken so far:

• Did a clean install of Windows 10 Pro 2004 2 weeks ago and I have no 3rd party drivers installed
• Ran scf /scannow several times - no issues encountered
• Ran chkdsk /f /r - no issues encountered
• Ran the MS Memory diagnostic tool several times - no issues encountered

System is:

• MoBo: Gigabyte X570 Gaming X
• Bios: AMI F30 (latest as Gigabytes Hompage
• CPU: AMD Ryzen 3700X
• GPU: Geforce GTX1650

The DMP file is posted here: https://1drv.ms/u/s!AuC-Q0Fxvkbhh-UjFOfhGGPxudbRBw?e=DrHlxl

Thanks for your help and regards

JP

 

Laptop BlueScreen (BugCheck)

Hello,

Recently my Dell windows 10 laptop keeps blue screening.

Message saying: "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you"

Stop code: IRQL_NOT_LESS_OR_EQUAL

I then opened event viewer to see if i could find more about what is causing it.

Event Viewer Error:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xfffffafd40000000, 0x0000000000000002, 0x0000000000000000, 0xfffff8057fc4dd70). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 1f93e7f5-78c9-4b11-af26-ff6affecc8cc.

I have been looking on the internet any trying different things such as Memory diagnostic tool, checking the device drivers, windows updates, re-installing device drivers, uninstalling and re-installing anti-virus.

If anyone could help it would very appreciated!

 

method to determine exactly what caused a particular update?

Two suggested articles from Microsoft....

• Fix Windows Update errors
• Troubleshoot problems updating Windows 10

Whether you find the exact cause will determine the level of troubleshooting you go through.