Windows 10: Looking for help with repeated blue screen of death on new PC build

Hi,Can someone please help me with my BSOD problem? The PC is a new build with Windows 11 Professional without a lot of software installed on it. Here's a link to a zip file containing the minidump and msinfo32 files minidump and sys info files.Thanks, Dave.

:)

 

1803 update causing PC crash with Blue Screen of Death

Hello annebinding,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the make and model of the computer?
2. What is the exact error code/message you receive regarding the Blue Screen of death?

I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
We will look into this for you.

I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:

• Troubleshoot blue screen errors
  

The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

To know more on how to pause updates, you may refer to an article on:
Manage updates in Windows 10.


Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Repeated Blue Screen of Death

Hello,

This erratic behavior of Windows 10 may have risen from the recent update itself. For us to help you with your concern, we suggest that you perform a startup repair to see if there will be any changes. Kindly follow the steps below:

• Boot to Advanced Startup Options from a hard reboot. Press and hold the power button on your PC until it powers off and until it powers on.
• Wait until you see the Windows logo screen or Please wait during boot. Usually it may take repeating up to 3 times.
• Select See advanced repair options.
• Under Advanced Startup Options, select Troubleshoot.
• Select Advanced options. Under Advanced options, select Startup Repair.
• If prompted, select an administrator account to provide credentials for approval, type in the password and click Continue.
• Startup Repair will now start Diagnosing your PC, and will attempt to automatically repair it.

We'll be waiting for your reply.