Windows 10: Looking for solution to multiple blue screen crashes.

Discus and support Looking for solution to multiple blue screen crashes. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I've had multiple blue screen crashes in the last few days the latest being earlier today and I'm looking to find the root of the problem and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BitByyte, Oct 16, 2020.

  1. BITBYYTE
    BitByyte Win User

    Looking for solution to multiple blue screen crashes.


    Hi,


    I've had multiple blue screen crashes in the last few days the latest being earlier today and I'm looking to find the root of the problem and potentially fix the issue.


    Error 1

    Source
    Windows

    Summary
    Hardware error

    Date
    ‎13/‎10/‎2020 01:06

    Status
    Not reported

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 144
    Parameter 1: 3003
    Parameter 2: fffffd842a6455b0
    Parameter 3: 40010000
    Parameter 4: 0
    OS version: 10_0_19041
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.19041.2.0.0.256.4
    Locale ID: 2057


    Error 2

    Source
    Windows

    Summary
    Hardware error

    Date
    ‎14/‎10/‎2020 14:02

    Status
    Not reported

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 144
    Parameter 1: 3003
    Parameter 2: ffffb70c8721f5b0
    Parameter 3: 40010000
    Parameter 4: 0
    OS version: 10_0_19041
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.19041.2.0.0.256.4
    Locale ID: 2057


    Error 3

    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎16/‎10/‎2020 12:05

    Status
    Not reported

    Problem signature
    Problem Event Name: BlueScreen
    Code: 154
    Parameter 1: ffff9484a4885000
    Parameter 2: ffffcc87e2de6590
    Parameter 3: 2
    Parameter 4: 0
    OS version: 10_0_19041
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.19041.2.0.0.256.4
    Locale ID: 2057


    For convenience, I went ahead and produced a system info file if needed.

    System Info


    I've also done an sfc /scannow in command prompt,which did find some files that it has automatically fixed. This could be the solution to my problems but I'd rather not wait until another blue screen to confirm this.

    SFC scan log


    If you need any more information let me know.


    Thanks in advance!



    edit: I'm under the impression that the first two issues could of been a faulty mouse which has already been replaced as of yesterday.

    :)
     
    BitByyte, Oct 16, 2020
    #1
  2. LAW-II
    Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Oct 16, 2020
    #2
  3. MELCHIZEDEK QUI
    Melchizedek Qui Win User
    my system keeps on crashing. (blue screen)

    Hello Harrison,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
    on Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Oct 16, 2020
    #3
  4. XELANAGOL
    xelanagol Win User

    Looking for solution to multiple blue screen crashes.

    Blue Screen - PAGE_FAULT_IN_NONPAGED_AREA

    Correct, the page file was turned off for a while. This was one of the steps listed as a possible solution to the blue screen crash we were getting. The last crash or two were run with the page file system turned back on and set to "system managed size"
     
    xelanagol, Oct 16, 2020
    #4
Thema:

Looking for solution to multiple blue screen crashes.

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