Windows 10: Losing connection multiple times a day

Hey, so this issue has suddenly started happening, and it appears ot be only my PC affects, both my mobile and other systems in the house don't have a problem. It seems to be random, but suddenly my connection for web browsing drops, usually my connection to things like discord, steam and gdrive remain active.

I've tried the usual flushdns, IP release and netsh CMD commands, but none of these fix the issue. I've tried using google DNS and auto obtained DNS, and I cant seem to sole the issue.

Any help would be great.

Thanks,

:)

 

BSOD Kernel_Security_Check_Error multiple times a day

Gerry, thank you for your help.

Here is the link with the files requested:

https://1drv.ms/f/s!AjFeXjP7qXyyhTPEGRga6feQE3OQ

Unfortunately the System Information output is in Italian (I changed the system language to English but msinfo32 doesn't seem to change). It shouldn't be too difficult to understand anyway, as the majority of terms are still in English.

Let me know if you need more.

Thanks,

Max

 

BSOD Kernel_Security_Check_Error multiple times a day

Please upload no more than three copies
of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.




Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut
Win+S, type File Explorer Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and
"Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.



What is your computer make and model? If not a branded computer what is your motherboard make and model?



Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy
to work with.

DriverView: Loaded Windows Drivers List



Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
Win+R, type msinfo32 and press the ENTER
key. Select File, Export and give the file a name noting where it is located.
Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information
is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.



For help with OneDrive see paragraph 9.3:

gerrys template

 

Welcome to the forum. Is this wireless or network cable and who is the isp?

 

I am using a wired connection to the router, which is the default Super Hub I think, the ISP is Virgin Media. I probably should have mentioned that.

 

Does the router port still show your connected when it drops. Set your dns to 208.67.220.220 & 208.67.222.222 When it drops again open a cmd prompt type
tracert 194.119.131.66

post results it sounds as if it can be a browser error not network if stem stays connected

 

I just read this today: That internet connection bug Windows 10 users were hitting? Yesterday it | On MSFT

You might try to update to see if it will resolve your problem.

 

Hey guys, sorry about the late reply.

I've got windows 10 updated and I am still getting the problem, I'm afraid. Also, the tracert results can be found below:





Thanks again.

 

You might want to read my thread. I've had frequent disconnections since May and have finally narrowed it down to the wall electrical socket. An electrician is coming out to check it.

It may not be related to your problem but worth a read perhaps.

 

The trace shows you get out of and the drop is on virgin network it clears your network OK and drops at the same point on virgin it tends to suggest it's their fault you could try tracert to other sites see if it drops at the same point

 

Hey guys, sorry its been a while, had to head back home for Christmas. I am still suffering from the same issues as before, and I still have not found the cause.

I do not think it's Virgin or the power outlets, because like i said before, it does not affect other devices connected to the same router; both my phone and the other computers on the network suffer from no issues at all.