Windows 10: Losing personal files from a windows.old folder after Windows 11 24H2 update

Discus and support Losing personal files from a windows.old folder after Windows 11 24H2 update in Windows 10 Software and Apps to solve the problem; HiI completed a Windows 11 update 24H2 today and since then have not had any access to my personal files on the laptop. I cannot see them in my File... Discussion in 'Windows 10 Software and Apps' started by IanThrive, Feb 17, 2025.

  1. IanThrive Win User

    Losing personal files from a windows.old folder after Windows 11 24H2 update


    HiI completed a Windows 11 update 24H2 today and since then have not had any access to my personal files on the laptop. I cannot see them in my File History back up either.Due to previous issues with Windows 11 when I had to reinstall Windows, my personal files are held in a folder starting c:\windows.old\Users\Ian\ etc.When I noticed the issue, I initially thought that Windows had somehow removed access to this folder for this user, but I only have one user and it has admin rights. I now fear that as part of the update, Windows copied old files to windows.old as part of the update, then d

    :)
     
    IanThrive, Feb 17, 2025
    #1
  2. AsRock Win User

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Feb 17, 2025
    #2
  3. Ahhzz Win User
    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Feb 17, 2025
    #3
  4. Anusha Win User

    Losing personal files from a windows.old folder after Windows 11 24H2 update

    C windows installer folder - Delete?

    He can do symbolic link redirection and move the files in it to a different location. *Wink Losing personal files from a windows.old folder after Windows 11 24H2 update ;)
    Better try it out in a virtual of first. Just a suggestion.

    Like:
    First move everything in c:\windows\installer to d:\installercache
    Then delete c:\windows\installer folder
    Then type this in command mode as admin
    mklink /d c:\windows\installer d:\installercache

    Removing those installer files is a bad idea. it might prevent you from updating or uninstalling apps.
     
    Anusha, Feb 17, 2025
    #4
Thema:

Losing personal files from a windows.old folder after Windows 11 24H2 update

Loading...
  1. Losing personal files from a windows.old folder after Windows 11 24H2 update - Similar Threads - Losing personal files

  2. How to upgrade from 23H2 to 24H2 in Windows 11 Pro without losing apps and files?

    in Windows 10 Gaming
    How to upgrade from 23H2 to 24H2 in Windows 11 Pro without losing apps and files?: Hello Community,It's been months that my x64-based PC cannot upgrade even though Microsoft has released the 24H2 update and my PC is eligible for the upgrade. I am running a Windows 11 Pro on an HP laptop. Here is the system info in the form of the image I have uploaded along...
  3. How to upgrade from 23H2 to 24H2 in Windows 11 Pro without losing apps and files?

    in Windows 10 Software and Apps
    How to upgrade from 23H2 to 24H2 in Windows 11 Pro without losing apps and files?: Hello Community,It's been months that my x64-based PC cannot upgrade even though Microsoft has released the 24H2 update and my PC is eligible for the upgrade. I am running a Windows 11 Pro on an HP laptop. Here is the system info in the form of the image I have uploaded along...
  4. Losing personal files from a windows.old folder after Windows 11 24H2 update

    in Windows 10 Gaming
    Losing personal files from a windows.old folder after Windows 11 24H2 update: HiI completed a Windows 11 update 24H2 today and since then have not had any access to my personal files on the laptop. I cannot see them in my File History back up either.Due to previous issues with Windows 11 when I had to reinstall Windows, my personal files are held in a...
  5. File Sharing Issue After Windows 11 24H2 Update

    in Windows 10 Gaming
    File Sharing Issue After Windows 11 24H2 Update: After the Windows 11 24H2 update, file sharing is no longer working. Please investigate and resolve this issue at the earliest. https://answers.microsoft.com/en-us/windows/forum/all/file-sharing-issue-after-windows-11-24h2-update/33eb3c07-d7b3-4af4-94fc-003057574fe0
  6. File Sharing Issue After Windows 11 24H2 Update

    in Windows 10 Software and Apps
    File Sharing Issue After Windows 11 24H2 Update: After the Windows 11 24H2 update, file sharing is no longer working. Please investigate and resolve this issue at the earliest. https://answers.microsoft.com/en-us/windows/forum/all/file-sharing-issue-after-windows-11-24h2-update/33eb3c07-d7b3-4af4-94fc-003057574fe0
  7. OneDrive personal keep crashing after upgrading to Windows 11 24H2

    in Windows 10 Gaming
    OneDrive personal keep crashing after upgrading to Windows 11 24H2: I have both OneDrive personal and business installed on the same machine. After upgrading to Windows 11 24H2, OneDrive personal keep crashing and restart itself while OneDrive for Business runs ok without any issue.I debug the crash with Windbg and found that OneDrive calls...
  8. OneDrive personal keep crashing after upgrading to Windows 11 24H2

    in Windows 10 Software and Apps
    OneDrive personal keep crashing after upgrading to Windows 11 24H2: I have both OneDrive personal and business installed on the same machine. After upgrading to Windows 11 24H2, OneDrive personal keep crashing and restart itself while OneDrive for Business runs ok without any issue.I debug the crash with Windbg and found that OneDrive calls...
  9. Reset Windows 10 Without Losing Personal Files

    in Windows 10 Installation and Upgrade
    Reset Windows 10 Without Losing Personal Files: Hello, Recently, I have some problems with Windows 10. For example: 1. https://docs.microsoft.com/en-us/answers/questions/162956/visual-studio-2019-can39t-run-ucrtbaseddll.html?childToView=162868#answer-162868 2....
  10. Reinstall Windows whitout losing all personal files?

    in Windows 10 Ask Insider
    Reinstall Windows whitout losing all personal files?: Hi, I recently had some system files that were damaged and did not get fixed with a system reboot. My hard drive is partitioned in 3, the C which contains Windows and the other two for personal files and I would like to know if it is possible to reinstall Windows on the C...