Windows 10: Losing Wireless Connectivity

I have a WNA1100 N150 wireless USB adapter plugged into a WIN XP computer. I've used the WNA1100 for about a year and I mostly use it to connect to a WIN 10 computer using remote desktop. It connects fine, but after a while I lose the connection.


I may be right in the middle of typing something and it loses the connection. Then a window pops up and it tries to reconnect. Sometimes it does reconnect other times I get tired of waiting and just use a WIN 10 computer to connect to my other WIN 10 computer using remote desktop.

If I were to guess it seems something on the WIN 10 computer is detecting it and is interrupting the connection, I'd assume for security purposes. I do have AVG anti virus on the WIN 10 computer and no virus protection on the XP computer, since I almost never access the internet. I have the firewall turned off on the XP computer.

I can regain the connection by using the Netgear interface and rejoin the network or redo the network connection. I've disabled the AVG anti virus on the WIN 10 computer and it still loses the connection. ON my WIN 10 computer the firewall and Defender have a notice saying they are being controlled by AVG.

I’m using an ATT U-Verse modem – wireless connection to XP and wired connection to both WIN 10 computers. Can you give me some tips to try to get this working consistently?



:)

 

Losing internet connection

Hi,

To resolve losing internet
connectivity after computer goes to sleep, follow the steps below:

• 
  Press
  Windows key
  +
  R,type
  devmgmt.msc
  in the
  Run
  dialog box to open
  Device Manager.
  
• 
  In the
  Device Manager
  window, expand
  Network Adapters
  and look for your
  WiFi
  driver, do a right-click over it and then select
  Properties.
  
• 
  In the property sheet, switch to
  Power Management
  tab and uncheck the option
  Allow the computer to turn off this device to save power. Click
  OK.
  Close the Device Manager and restart the computer.
  

On the other hand, a
Network name
refers to the name of the wireless network that you are connecting to, while a
security key
is the encryption or the wireless password that you need to enter on your device to connect to your wireless network.

Feel free to get back to us if you need further assistance.

 

Problem with wireless connection

Hi,

What is the make and model of your computer?

I suggest you to follow the steps mentioned in the following link:

Wired and wireless network problems

http://windows.microsoft.com/en-US/...1&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1

Also applies to Windows 10.

If the issue persist, I suggest you to un-install the current version of wireless card driver installed and then try to download and install wireless card drivers from your computer manufacturer website and check.

Follow the steps on how to un-install the wireless card driver.

• 
  Press Windows Key + X.
  
• 
  Select Device Manager.
  
• 
  Expand Network adaptors.
  
• 
  Right click on wireless card driver and select
  Un-install.
  

Windows will prompt you to confirm the device’s removal. Click
OK to remove the driver.

After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the network adaptor card. Now you may check with the issue.

If the above steps doesn't help, I suggest you to login to other computer which has internet connectivity, visit the computer manufacturer website of the issue computer and then download the latest driver
for the wireless card and save it to a external flash drive. Once you successfully save the drivers setup file, insert the flash drive on the issue computer and then try to install the drivers and check with the issue.

Please reply us on the status of the issue to assist you further.