Windows 10: loss of Edge

Discus and support loss of Edge in Browsers and Email to solve the problem; After an automatic update to Windows 10 I lost the ability to go to the internet using Microsoft Edge. I had unwisely not downloaded an alternate... Discussion in 'Browsers and Email' started by Ronh308, Feb 17, 2016.

  1. Ronh308 Win User

    loss of Edge


    After an automatic update to Windows 10 I lost the ability to go to the internet using Microsoft Edge. I had unwisely not downloaded an alternate browser. What do I do to recover Edge?

    :)
     
    Ronh308, Feb 17, 2016
    #1

  2. Loss of Edge

    Thanks for persevering.

    I tried the first two of Tiero Chi threads (the third relates to Toshiba which I don't have). Neither had any impact.

    The JohnClarkZV thread did resonate as I have Trustee Rapport installed. To solve the problem would require me to remove it.
    As I use internet banking and wish to remain protected I am reluctant to remove Trustee Rapport. This being the case I will have to forgo the use of Mircosoft Edge until a suitable fix is found.
     
    Puzzled_very, Feb 17, 2016
    #2
  3. Anne Ros Win User
    Loss of Edge

    Thank you for your reply. If the above troubleshooting steps did not work, let's try another workaround. Refer to the answer of Tiero Chi on this
    thread that was found helpful in resolving issues when Edge fails to launch.

    If the issue still persists, try the answer of JohnClarkZV on this thread that was
    also found helpful in resolving Edge issues.

    Keep us in the loop with the result.
     
    Anne Ros, Feb 17, 2016
    #3
  4. davidhk Win User

    loss of Edge

    Don't need to download a 3rd party browser, unless you want to.
    Until you have Edge problem solved, IE11 is still available and it is in the system.

    Start button > All apps > scroll down to alphabet W > open Windows Accessories > IE is on the list.
    You can right click, click Pin to Start, or click MORE > click Pin to Taskbar, or click Open file location > right click at Internet Explorer > click Send to > click Desktop (create shortcut) > you will have an IE11 desktop shortcut.
     
    davidhk, Feb 17, 2016
    #4
  5. swarfega Win User
    I guess you could run sfc /scannow to see if theres any corruption.
     
    swarfega, Feb 17, 2016
    #5
  6. Ronh308 Win User
    I will certainly look for IE 11. I still would like to recover Edge.
     
    Ronh308, Feb 17, 2016
    #6
  7. davidhk Win User
    Ron308,
    Reading your 1st post again, I have the feeling you have not updated your Win 10 version.

    Which version do you have ?
    10240 or 10586 ?

    The current version is 10586.104 ( there is an update which will move the version to 10586.112. But it has not been offered in Windows Update yet.)
     
    davidhk, Apr 5, 2018
    #7
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