Windows 10: Loss of magenta in print outs

Discus and support Loss of magenta in print outs in Windows 10 BSOD Crashes and Debugging to solve the problem; Have changed printers, and changed to new cartridge, but no sign of anything requiring magenta ink. Also reloaded the printer software. Suspect it is... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Nayles1983, Sep 15, 2020.

  1. NAYLES1983
    Nayles1983 Win User

    Loss of magenta in print outs


    Have changed printers, and changed to new cartridge, but no sign of anything requiring magenta ink. Also reloaded the printer software.

    Suspect it is a fault inside the PC Dell desktop or Windows 10. Any clues?

    :)
     
    Nayles1983, Sep 15, 2020
    #1
  2. LENNYSAFER
    LennySafer Win User

    printer printing in magenta only? Downloads to printer are ok-prints black as it should.

    How can I fix my printer from printing in magenta only/ Downloads to printer prints black, however, magenta replaces the blue color.
     
    LennySafer, Sep 15, 2020
    #2
  3. JUNAID_A
    Junaid_A Win User
    Printer Color Issues With Magenta

    Hi bigpigger,

    Thank you for writing to Microsoft Community Forums.

    To have a better clarity on the issue and guide you accordingly, kindly help us with the following details:

    • What is the exact model number of your printer?

    • Are you aware of any changes that happened on the computer prior to which this issue started occurring?

    The issue could be due to the dusty magenta toner mirror interfering with the color quality or the printhead failure. You may want to clean the mirror for magenta toner using a dry cotton bud and see if the color qualities are restored.
    Please get in touch with
    Contact HP Customer Support     to know how to disassemble the product and locate the mirror for magenta toner.

    If the issue persists and if the printheads were cleaned manually, I suggest you to clean the printhead several times from the setup to restore the color qualities.

    Follow the steps listed below to clean the printhead:

    • Press Setup on the printer control panel.

    • Select Tools by using the down arrow button and press
    OK    .

    • Select Clean Printhead by using the down arrow button and press
    OK.

    If that doesn’t fix the issue, wait for 30 minutes and clean the printhead again.

    Meanwhile you may also want to go through the article
    HP Photosmart Printers - Fixing Poor Print Quality and
    see if it helps.

    If the issue persists, it could be a hardware failure. I suggest you to service your printer. Go
    to HP Customer Support to schedule a product repair or replacement.

    Regards,
     
    Junaid_A, Sep 15, 2020
    #3
  4. DANA F.
    Dana F. Win User

    Loss of magenta in print outs

    Reds print out wrong

    I have a Canon PIXMA iP4000 that I have run multiple cartridges through. It prints reds out as a rust/brown. The test page prints out magenta just fine. For the reports I usually print with color, this is not a big deal; however, I would like to be able
    to print tables and pictures in other reports with better color. Is there any way to adjust the colors? I have used this printer with Windows 7 and 10.

    Thanks,

    Dana

    Update: After following through on the suggestions I have received, I still have the problem.
     
    Dana F., Sep 15, 2020
    #4
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Loss of magenta in print outs

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