Windows 10: Loss of mouse and keyboard control

Discus and support Loss of mouse and keyboard control in Windows 10 Software and Apps to solve the problem; Why don't you just fix the Windows 10 and edge problem of losing mouse and keyboard control in an update, and stop advising people to try to fix it... Discussion in 'Windows 10 Software and Apps' started by IrvinCooley, May 28, 2022.

  1. IRVINCOOLEY
    IrvinCooley Win User

    Loss of mouse and keyboard control


    Why don't you just fix the Windows 10 and edge problem of losing mouse and keyboard control in an update, and stop advising people to try to fix it themselves with all that command prompt horse ****?

    :)
     
    IrvinCooley, May 28, 2022
    #1
  2. JOHN FER
    John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, May 28, 2022
    #2
  3. MICHAEL GALL
    Michael Gall Win User
    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, May 28, 2022
    #3
  4. BOOMS
    Booms Win User

    Loss of mouse and keyboard control

    Microsoft 5050 Wireless Keyboard & Mouse Not Detected

    Hi,
    I have a new Microsoft Mouse & Keyboard 2000 now.
    Tried what you suggested with an old keyboard, connected the new one and it's a bit better.
    I stll get an error saying the 'MKCHelper.exe' file is missing.
    I still can't uninstall/reinstall Microsoft Mouse & Keyboard Centre, as it says it is on the PC, but is not listed in the list of software to uninstall.
    When I slow the wheel scroll speed down, it works fine, but when I restart the PC I have to do it again, as it speeds up so much I can't control it.
     
    Booms, May 28, 2022
    #4
Thema:

Loss of mouse and keyboard control

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