Windows 10: Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten...

Discus and support Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten... in Windows 10 Software and Apps to solve the problem; I am a local tech support person. I have a customer who has had a problem accessing his Microsoft Account literally for years. When I originally set up... Discussion in 'Windows 10 Software and Apps' started by Net Mammal, Nov 10, 2021.

  1. Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten...


    I am a local tech support person. I have a customer who has had a problem accessing his Microsoft Account literally for years. When I originally set up the account, I mis-typed his recovery phone number. I do not think we got far enough to set up a recovery email address. I can usually work around this, and get him going again, when a Windows update or Office hiccup requires he re-authenticate himself. Twice we went through the whole recovery process, answering all the questions, and then it said it would get back to us in the next, was it month? Even then when it got back to us, it said tha

    :)
     
    Net Mammal, Nov 10, 2021
    #1
  2. Kari Win User

    Microsoft account and phone number linked

    Microsoft account password recovery requires two verification codes being sent using two different verification methods. Each Microsoft account has at least two verification methods, the phone number and additional email address which are asked and required when you set up a new Microsoft account with a new hotmail.com or outlook.com email or using a third party email.

    When the thief who got your phone tries to recover your password, all your verification methods / security info phone numbers and email addresses will be listed for him to select one. OK, the thief naturally selects your phone number, gets the code sent as a text message, and enters it.

    But, clicking Next after entering the code he needs to select another security info contact (phone / email) from the list to receive second verification code.

    Password recovery is not possible with just your phone, the system is clever enough to make it impossible by requiring two codes being sent to two different phones and / or emails.

    You can add as many phone numbers and email address as you wish as security info contacts at https://account.live.com/proofs/mana...&refp=security. I wholeheartedly recommend that you add at least another security email address; if you only have one phone number and one email added, those which were required when you set up the Microsoft account, and that thief got your phone, the recovery would be as impossible to you as it is to him, you both having access to just one of required two verification methods.
     
  3. I can not reset my google password

    If you don't have access to your recovery email account (or phone number) any more, I don't think you will be in luck since you won't have any way to prove you are you and that it is your account.

    I found this but don't hold your breath: How to Get Into Gmail When You Forget Your Password

    My advice is, while you still have access is to setup a new Gmail account then forward any emails you don't want lost to it.
     
    Bill_Bright, Nov 10, 2021
    #3
  4. Tetsujin Win User

    Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten...

    How can I un-link my current Microsoft account that is tagged to my Windows activation license and link it to a new Microsoft account?

    You don't make a new account & try to move your entitlements to it, you change the email address associated with the original account.

    From Microsoft Support - Change the email address or phone number for your Microsoft account

     
    Tetsujin, Nov 10, 2021
    #4
Thema:

Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten...

Loading...
  1. Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten... - Similar Threads - Lost access Microsoft

  2. Forgotten Password and Recovery phone number was lost

    in Windows 10 Gaming
    Forgotten Password and Recovery phone number was lost: I acquired a Microsoft product in May 2022, when I purchased my laptop. I have now forgotten my Microsoft account password and lost the phone with my old recovery phone number, 09567108059. I have attempted to troubleshoot the issue using the 'forgot password' option, but it...
  3. Forgotten Password and Recovery phone number was lost

    in Windows 10 Software and Apps
    Forgotten Password and Recovery phone number was lost: I acquired a Microsoft product in May 2022, when I purchased my laptop. I have now forgotten my Microsoft account password and lost the phone with my old recovery phone number, 09567108059. I have attempted to troubleshoot the issue using the 'forgot password' option, but it...
  4. Wrong recovery phone number on my account.

    in Windows 10 Gaming
    Wrong recovery phone number on my account.: No live phone agents, or live chat agents to speak with and resolve issues is exactly why I plan to move away from Windows. Microsoft has the wrong recovery phone number attached to my account. I can sign in to my account, make some changes to the account, but when I try to...
  5. Wrong recovery phone number on my account.

    in Windows 10 Software and Apps
    Wrong recovery phone number on my account.: No live phone agents, or live chat agents to speak with and resolve issues is exactly why I plan to move away from Windows. Microsoft has the wrong recovery phone number attached to my account. I can sign in to my account, make some changes to the account, but when I try to...
  6. Need Help Recovering Microsoft Account with Forgotten Password and Landline Phone Recovery...

    in Windows 10 Software and Apps
    Need Help Recovering Microsoft Account with Forgotten Password and Landline Phone Recovery...: My dad has forgotten the password for his Microsoft account, which is also the password he uses to log in to his Toshiba laptop. The issue is complex because:Account and Device Details:He’s had the same laptop and Microsoft account for over 10 years and has never changed the...
  7. Need Help Recovering Microsoft Account with Forgotten Password and Landline Phone Recovery...

    in Windows 10 Gaming
    Need Help Recovering Microsoft Account with Forgotten Password and Landline Phone Recovery...: My dad has forgotten the password for his Microsoft account, which is also the password he uses to log in to his Toshiba laptop. The issue is complex because:Account and Device Details:He’s had the same laptop and Microsoft account for over 10 years and has never changed the...
  8. We have forgotten the pin to access a family laptop but the phone number for recovery no...

    in Windows 10 Gaming
    We have forgotten the pin to access a family laptop but the phone number for recovery no...: We have forgotten the pin to access a family laptop but the phone number for recovery no longer exists, is there a way to send to a new device https://answers.microsoft.com/en-us/windows/forum/all/we-have-forgotten-the-pin-to-access-a-family/efbf1634-5469-48c3-b4d1-e647b0800351
  9. Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten...

    in Microsoft Windows 10 Store
    Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten...: I am a local tech support person. I have a customer who has had a problem accessing his Microsoft Account literally for years. When I originally set up the account, I mis-typed his recovery phone number. I do not think we got far enough to set up a recovery email address. I...
  10. Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten...

    in Windows 10 Gaming
    Lost access to Microsoft account - No recover email, wrong recovery phone number, forgotten...: I am a local tech support person. I have a customer who has had a problem accessing his Microsoft Account literally for years. When I originally set up the account, I mis-typed his recovery phone number. I do not think we got far enough to set up a recovery email address. I...