Windows 10: Lost all my files, just the folders remain, incredible!

I have access my laptop today and all my files are gone, I do not have available the Windows.old folder or any recovery point to go back to it, lost a lot of important data, was not aware that this was possible. Everything inside my documents folder is gone, only the folders remain.

:)

 

Lost folders on Update

Hi,

There are ways to recover some missing files on Windows 10. For us to help you recover them, we'd like to ask a few things. Kindly answer the following:

• Are you using an Administator account to search for the missing folders/files?
• Are you able to find the missing files/folders using Search?
• What specific files/folders are missing?

Meanwhile, as an initial troubleshooting, we suggest that you check this
article and follow the troubleshooting steps given.

We'll be waiting for your response.

 

Files remain in original folder after moving them to new folder in file explorer

Hi,

The issue that you’ve encountered regarding the File Explorer may be caused by some configuration or files mismatched. To sort out your concern, we suggest that you reset the folder settings from the
Folder Options. This will reboot the folder’s preferences to its default state and remove any possible software conflict. To do this, you may follow these steps:

• Click Start, type File Explorer, and press
  Enter.
• On the File Explorer window, click the View tab > Options > Change folder and search options > View.
• Under the Folder views section, click Reset Folders, and then select
  Yes to confirm.
• Once you’re done, click OK, and then check if the issue persists.

Note: This process will remove the list of files that you recently opened.


Let us know if the suggestion works for you.

 

Quick Access not searching Pictures folder

Summary, that last suggestion didn't work.

• I moved the pictures to another folder temporarily.

• Then I tried to remove the Pictures folder with option one at Add or Remove Folders from This PC in Windows 10 | Windows 10 Tutorials. Even after rebooting, the Pictures folder remained.
• So I tried using option two. Same thing: reboot >> Pictures folder still there.

• Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.

That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

Bottom line: I'm still looking for a fix.