Windows 10: Lost Bluetooth Capability

Discus and support Lost Bluetooth Capability in Windows 10 Drivers and Hardware to solve the problem; Hello! After a recent set of updates, my computer claims to have lost it's bluetooth capability. The bluetooth icon has disappeared and the usual... Discussion in 'Windows 10 Drivers and Hardware' started by Masha_Kurenkov, Aug 10, 2018.

  1. Lost Bluetooth Capability


    Hello!


    After a recent set of updates, my computer claims to have lost it's bluetooth capability. The bluetooth icon has disappeared and the usual toggle to turn bluetooth on or off is also missing, making it impossible to connect any devices.


    My Windows version is

    Version 1803 (OS Build 17134.165)

    and the laptop itself is a Dell Precision 5510


    if there is any way to fix this, please let me know, I have a bluetooth mouse that I need to use for work.


    Thanks!

    :)
     
    Masha_Kurenkov, Aug 10, 2018
    #1

  2. lost bluetooth capability

    Hello Eugenia,

    This issue could possible caused by missing drivers. For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the model of your laptop?

    Meanwhile, we suggest that you perform the steps posted on this article
    to resolve Bluetooth connection issues in Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Aug 10, 2018
    #2
  3. Lost Bluetooth Capability

    I lost my bluetooth icons and capability on Windows 10.

    [ Moved from: Windows / Windows 10 / Windows settings
    ]
     
    Bob Whiteley (RWhiteley), Aug 10, 2018
    #3
  4. Lost Bluetooth Capability

    Lost Bluetooth Capability

    Hi Bob,

    Your concern regarding the missing Bluetooth icon and
    Bluetooth feature not working can be caused by change on you device's configuration or corrupted system files. To isolate your concern, we'd like to ask the following:

    • Which Windows build version is running on your device? Type
      winver in the search box and press Enter to help you identify the build.
    • Have you made any changes on your device prior to your concern?

    Meanwhile, you can try the suggested methods on this support article on how to fix Bluetooth problems in
    Windows 10. Click the drop-down arrow on each topic to view the detailed guide. Perform one method at a time, and proceed until one of the methods resolve the issue.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, Aug 10, 2018
    #4
Thema:

Lost Bluetooth Capability

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