Windows 10: Lost digital Windows 11 Pro licence

Hello,I purchased and upgraded my windows 11 to Pro version back in 2021 through MS store. Last week I bought a new laptop pre-installed with Windows Home and wanted to transfer my Pro licence to new laptop.I signed in with same account and can see the purchase in my order history but trying to activate windows I get an error that no Pro licence is fiund nor linked to my account. In addition, it seems the link associated to my purchase is not working as i get a http error when I click on it. I am blocked as I cannot transfer this licence and don’t want to purchase a new one.Can anyone help on

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Transferring a retail Windows 11 Pro licence to a new PC

I have an old PC running Windows 11 Pro, "activated with a digital licence linked to your Microsoft account". This is a retail licence purchased from the Microsoft Store.



This old PC is now suffering from various hardware problems, so I have bought a new one. This has been running Windows 11 Home under an OEM licence, also "activated with a digital licence linked to your Microsoft account".

My question is, how do I deactivate the Windows 11 Pro licence on the old PC and activate it on the new PC? I know this is an obvious question, and after some searching I found one answer I thought addressed my particular issue.

I followed the steps set out in Redirecting but now I'm stuck. The troubleshooter on the new PC says "we found a Windows Home digital licence for this device running Windows 11 Pro. To activate using this digital licence, you need to install Windows 11 Home". At the final step, "See other devices linked to your Microsoft account" only shows the old PC, with the Windows 11 Pro licence. I am signed on to the same Microsoft account on both PCs and can see them both in "Devices".

I'm not worried about the licensing on the old PC, as it's going to be recycled anyway.

 

We found a Windows 11 Home digital licence for this device running Windows 11 Pro.

We found a Windows 11 Home digital licence for this device running Windows 11 Pro. To activate using this digital licence, you need to install Windows 11 Home pls help me and i copied and active rtm product key

 

lost digital licence

lost digital licence after upgrade from win7 to win 10 how do i find it