Windows 10: Lost folder after update

So a friend of mine had a windows update maybe 2 weeks ago and now there is a folder missing which before has been on his desktop. I checked the shortcut path but it doesnt exist anymore. It tells me the folder is on C:/User/... but now C:/User doesnt even exist. It only exists C:/Benutzer/...(Benutzer is German for user)

Also there is a windowsold file in C: now but the folder cant be found there either. I suspect that maybe on the computer there was english Windows installed and the update changed it to German. Is it possible to loose data that way? If no, where else could it be? Btw there are no backup versions available

Btw he formatted an external drive but ensured me the folder has never been on there. Not even a copy of it.

Thanks in advance

submitted by /u/Darksoul54321
[link] [comments]

:)

 

Lost folders on Update

Hi,

There are ways to recover some missing files on Windows 10. For us to help you recover them, we'd like to ask a few things. Kindly answer the following:

• Are you using an Administator account to search for the missing folders/files?
• Are you able to find the missing files/folders using Search?
• What specific files/folders are missing?

Meanwhile, as an initial troubleshooting, we suggest that you check this
article and follow the troubleshooting steps given.

We'll be waiting for your response.

 

Folder in Favorites lost


Had a folder in IE favorites named xxxxx favorites with many items in it. Don't know what I may have done but it is gone from the list. When I try to create a new folder it tells me that there is one already there, but it is not. Any suggestion where I might find the lost folder or how to restore it.

 

lost folders from desktop

Hello,

It is possible that your folders were deleted, hidden, or move where they are saved before. For us to efficiently assist you, we would like to ask a few questions:

• Could you tell us if you have tried checking if those folders are hidden?
• Have you tried to check your Recycle Bin?
• What troubleshooting steps have you tried so far?

Meanwhile, we advise that you follow the suggestions provided in this
article on how to find missing files in Windows 10.

We're looking forward to your response.