Windows 10: Lost info in One Drive Files

After Syncing my files, when I go into One Drive and open a previous file that I saved the current information is gone. This has happened on several of my files. Anyone know why or how I can restore them?.

:)

 

File Lost!!

I had that happen once where I lost a file that was too big to recover, and I couldn't find a utility that could do it, either . . .

I ended up having to take the HDD to CompUSA and have them retrieve the lost info *Eek!

 

Lost data from hard drive, what to do now?

Well, I'm sorry to hear that it's a WD My Passport that failed on you, @tomhenry ! *Frown
I'd recommend you to try using a different USB cable with it and see if that will help your system to detect it without it disconnecting.
I'd also suggest you to go to Disk Management and see how the drive is listed there. It won't hurt to check up on the health and SMART status of the HDD by running the QUICK and EXTENDED tests from the WD's Data LifeGuard Diagnostics. Here's a link to the available software: http://products.wdc.com/support/kb.ashx?id=11ZOpD

Give these troubleshooting steps a try and keep us posted with the results!
SuperSoph_WD

 

Files lost after Automatic Repair

Hi,

We understand the issue you are facing and will assist you.

I suggest you to refer the link provided below and check if it helps.

The files & folders from the previous operating system after the upgrade to Windows 10 might have been saved in the
windows.old folder. Check if the lost files and folders are present in
windows.old folder by following the steps below:



Step 1: Using Cortana

• 
  Press Windows icon key on the keyboard and type
  windows.old in the search box.
  
• 
  Select the search result which shows folder and drive location of the program.
  
• 
  Follow the file/folder path to check the contents of the same.
  

Step 2: Using Windows explorer

• 
  Press Windows logo + E keys on the keyboard to open Windows Explorer.
  
• 
  Click on This PC option from the left side panel of the window.
  
• 
  Type windows.old in the Search This PC
  box located at the top right corner of the window.
  
• 
  Follow the file/folder path to check the contents of the same.
  

Refer to the link below on Find lost files after the update to Windows 10 and check if it helps.

http://windows.microsoft.com/en-us/windows-10/find-lost-files-after-the-update-to-windows-10



Hope this helps. Keep us posted on the status for further assistance.