Windows 10: Lost my Audio after update/Scan states it cannot identify a problem

Help! I have no audio, after update, went to watch something, no sound. Troubleshot, it cannot identify a problem. Speaker Icon at the bottom right has red x. Error message is reading "No audio output device is installed." Checked the drivers and all seems okay and installed. Tried to restore, unfortunately I have not taking the time to set a restore point, so other than resetting my whole computer, was hoping someone had a suggestion(s) that might possibly help. I have of course tried the obvious, but I am not beyond being taught that whatever the problem is, may just be something simple that I overlooked. Your help is greatly appreciated!

:)

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.

 

Audio not working

Hi,

We need more information so that we can identify the cause of the issue. We suggest running the troubleshooter for your audio devices. Follow the steps below:

• Type Troubleshooting in the search bar on Start menu.
• Select Troubleshooting.
• Select Hardware and Sound.
• Select Playing Audio.
• Follow the instructions provided.

Looking forward to your response.

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards