Windows 10: Lost my files after system restore

I recently had a problem with Windows where everything I had previously files, apps and more disappeared so I searched online and was suggested to restore my system using 'System Restore'. I did so and I got most of my stuff back except I can't find anything in my images folder. In the Photos app, they showed up temporarily but then afterwards disappeared and won't come back. What do I do to get them back??

:)

 

System Restore - System restore failed to extract the file ...... (0x8007005) error

Hi Loucille,

One of the possible reasons why the error code 0x8007005 occurs when performing system restore is due to corrupted system files that caused software conflicts. Since you have tried several steps to resolve the issue, we recommend that you
perform a System Restore in safe mode. To boot your device in
safe mode kindly click on this link. This will start Windows in a basic state, using a limited
set of files and drivers.

Once done, we suggest that you perform a system restore after booting in safe mode. System Restore will be able to revert your PC or laptop to their previous state, which can be used to repair and recover system malfunctions or issues. Restoring won’t affect
your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps below:

• Right-click the Start button, and then select Control Panel.
• Search Control Panel for Recovery.
• Select Recovery > Open System Restore > Next.
• Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

If in case that the issue persists, we suggest that you run the System File Checker tool. This will be able
to scan for corruptions in Windows system files and restore it. We also suggest that you run the DISM command to repair the Windows image on your system. Follow the steps provided
on this link for the complete guide on how to use
the tool.

Please post back with the result.

 

Lost Cortana system files

Hi Jemsaal,

Thank you for posting your reply in Microsoft Community, we appreciate your interest in Windows 10.\

I apologize for the delay in response to your issue.

This issue might be due to corrupted or missing System files.

I suggest you to perform the below troubleshooting steps and check.

Method 1: Run the SFC.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  Type “sfc /scannow” without the quotes and hit
  Enter.
  
• 
  After the scan, restart the computer and check for the issue.
  

Method 2: Run the DISM Tool.

If the issue persists, I would have you run the DISM tool to check the system health and will try to restore the files.

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  In the Administrator: Command Prompt window, type the following commands. Press the
  Enter key after each command:
  

• 
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  
• 
  DISM.exe /Online /Cleanup-image /Restorehealth
  

3. To close the Administrator: Command Prompt window, type
Exit, and then press Enter.
Note: The tool might take 15-20 minutes to finish running, so please do not cancel it.



Hope it helps. Perform the above troubleshooting steps and kindly update the status of the issue, we will be happy to help you.

 

System restore points are lost

Hi Tom,

Thanks you for posting your reply and update.

I suggest you to check if the Volume Shadow Copy service is running on your computer. This service enables System Restore on a computer. Refer the steps below to check the service.

• Press Windows + R Keys to open run command.
• Type services.msc and hit Enter.
• In the services panel look for the ‘Volume Shadow Copy’.
• Right click on the service and restart the service.
• Also set the startup type to ‘Automatic’

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.