Windows 10: Lost OneNote files when switching accounts

I had a Microsoft account through a university which has now been deleted by the university since the account expired. Even while the account was inactive, my files remained on OneNote and I was able to continue editing them. Today, I wanted to synch the files, ironically, to ensure they were backed up as I knew the old university account had been deleted. I logged into my new Microsoft account after which the files I had created with the old university account closed. I now see them on OneNote when I click "add a notebook" but am not able to open them. I was not logged into OneDrive on the ol

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Issues with the lost files in the account in Windows 10

Hi,

I realize the inconvenience caused to you regarding the lost files in the account. I will certainly assist you.

Please answer the below questions to assist you better.

1. When you say “main one” is it local account or Microsoft account?

2. Did you make any changes in the account settings?

I suggest you to login to the account where the files are missing and then follow the below steps.

• Open the Run by Windows+ R and then Enter.
• Press . ( the full stop button in the keyboard) and then Enter.
• Check whether you could see the user profile files.

Reply us with more information to assist you better.

 

Signing into Onenote app converts local account to microsoft account

The Onenote app also has broader account-related issues:

• Sign in with Microsoft account, and Onenote syncs to that.
• Remove this account from Onenote only, and add a different Microsoft account.

OneNote does not sync the new account's OneNote files, only sees the old account's files, and gives an error "OneNote needs a password to sync this notebook -> Sign In" where the "Sign In" button does nothing.

 

Issues with the lost files in the account in Windows 10

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