Windows 10: Lost passwords when unwanted updates from microsoft

After Microsoft updates my passwords to my medical records and other documents were lost. Had these passwords for along time. My bussiness NOT YOURS! Please recover my passwords. I do not need a line of ----, just my passwords back.

:)

 

Lost my supervisor password

Hi,

In order to provide you with the appropriate troubleshooting steps, can you confirm if you are using a Microsoft account to login to your computer? If yes, we suggest that you follow the steps listed on the link below to reset your password:

When you can't sign in to your Microsoft account.

Let us know if you require further assistance.

Regards.

 

Can't sign in to windows with the same password by which I am able to sign in to my Microsoft account

Hi Anurag,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in Microsoft account settings.



To assist you better, please provided us the information below:

• When you say that "windows using the same password", are you getting any error message when you enter the password?
• Have you checked the issue while entering with a different keyboard?
• Were you connected the computer to a internet connection while logging into the computer with Microsoft account?
• When you say that "resetting the password.", have you tried to reset the password from Microsoft website?

I suggest you to follow the steps below to enter the password through different keyboard and through On-screen keyboard. Check if it helps.

Step 1: I suggest you to try entering the password with a different password.

Step 2: I recommend you to check the internet connect of the computer and make sure that internet is available for the computer while enter the Microsoft password.

Step 3: I suggest you to follow the steps provided in the Microsoft account and check if it helps.

How to reset your Microsoft account password:

https://support.microsoft.com/en-us.../how-to-reset-your-microsoft-account-password




Please get back to us with an update on issue with issue with logging into Microsoft Account, we will be happy to help.



Thank you.

 

Lost password

"What to do if you forget your Windows 8/8.1 password"

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info, go to the
  
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

Keeping Passwords Secure- Microsoft Policy on Getting Around Passwords

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Microsoft policy about lost or forgotten passwords

Technical support policy for lost or forgotten passwords - Microsoft 365 Security

Cheers.