Windows 10: lost safe certificate for computer desktop

How to I get a safe certificate for the internet, some how, in working with a telephone tech, mine has disappeared?

:)

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.

 

N8 certificates not trusted/don't match the name

Well I worked out for myself how to verify the certificates are genuine:

• Using a desktop computer
• Go to the page with the certificates
• Select a certificate
• It will say either:
  • Certificate already exists - this confirms that the certificate on the website matches one already in your browser, which we already trust, therefore the certificate on the website is trustworthy
  • Asks if you want to install the certificate, DON'T.
    • First view the certificate details.
    • Copy the certificate serial number or SHA1/SHA256/MD5/etc hash
    • Paste this into a search engine
    • If another website that you trust lists the certificate, e.g. your phone manufacturer or another trusted website (preferably a secure website, therefore you have confidence the website is genuine), then you can trust the certificate
    • If no trustworthy sites are returned in the search then try another hash or serial number
    • If you can't find any trustworthy sites listing the certificate then I suggest you don't trust it.
• Finally, if you decide you trust a certificate then you can download and install on your phone.

 

New FF - passwords


Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM