Windows 10: lost sound following last Win 10 update

lost sound following recent win 10 update, also lost fonts in Outlook & Word 365.

:)

 

Lost sound after upgrading to Windows 10

Hi Richard,

Thank you for your interest in Windows 10. Sorry to know that you’re facing this issue. I will be glad to assist you. I suggest you to follow few methods given below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type
  troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:
I suggest you to try updating the Sound drivers check if it works for you.

Follow the steps to update the sound driver:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Sound, Video and Game Controllers’.
  
• Right-click on the Sound device listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 3:
Uninstall and reinstall the Sound driver

I suggest you to try uninstall the Sound drivers check if it works for you.

Follow the steps to uninstall the Sound drivers:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Sound, Video and Game Controllers.
  
• Right-click on the Audio devices listed and click on ‘Uninstall’.
• Select the option to delete driver software.

Restart the computer after its uninstalled. Try to access the device manufacturer's website and download and install the latest chipset and sound drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank you.

 

lost Sound Audio after upgrade to Windows 10

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you follow the steps below and see if it helps.

Method 1: Type “windows updates” in the search bar and press Check for updates option. If updates are remaining, kindly install all of remaining windows updates.

Method 2: If this doesn’t help I would recommend you try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Expand the Sound, Video and game controllers.
  
• 
  Right-click on the Sound card and click on Update driver software.
  
• 
  Restart the computer and check.
  

Method 3:Try Uninstalling and then reinstalling the Sound drivers. Follow the steps below

• 
  Press Windows key + R, type “devmgmt.msc” in the run prompt.
  
• 
  Expand the Sound, video and game controllers, right-click the sound card, click uninstall.
  
• 
  Restart the computer, let Windows detect the driver and install by itself.
  
• 
  Manually download the latest drivers by going to the manufacturers Website.
  

Hope this helps. Please respond for further queries.

Regards,

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.