Windows 10: Lost User Account, Administrator, everything... please help!

I received my computer by my previous employer when she closed her firm. There was only 1 user account on my computer. I must have been the admin because I never needed permission to do anything. The computer was setup by the employers IT person. I have reached out to him but have not received any response.


My husband was trying to setup his microsoft account on the computer so that he can play his XBox racing game with his PS4 steering wheel and pedals. He I know that he had to download the driver for the wheel and pedals, he created a new user account for him and I know that he had gone back and forth a couple of times to my user account to get admin permission to whatever he was doing. After a day or so, he was finally able to get the computer setup to play. On Monday, I get on the computer to work and my user account is completely gone. He came home and tried to find it but no luck. I have tried a few options I have found online as well and it appears to me that there is no admin account. When I go to user accounts, nothing says admin and I see no other accounts. His profile says local account. I tried to reboot and open a previous version of my computer but it says that it needs an admin account but there isn't one setup so it doesn't give me any previous versions.


Have I lost everything? Please help!


Thank you.

:)

 

Weird account name and lost Administrator rights.


Well, I know what I would do.

Under Settings, Accounts, Family & other users, then under Other users, add someone else to this PC. Then click the link for "the person I want to add doesn't have an email address". Then click the link for "Add a user without a Microsoft account". Then enter a temporary user name like TempAdmin. When the account appears in the Other Users list, click on it. Click change account type. Make the temporary account an Administrator.

Log in as the temporary administrator account, and copy all the files you want to keep from both the Andrius folders under Users to the temporary account's folder. Then delete whatever Andrius users are listed under settings, accounts. Go back to the Users folders and delete any remaining Andrius folders in there. Reboot the computer, log in as the temporary administrator and recreate an Andrius account using the exact same steps you made the temporary account - you can convert it to a Microsoft account if you want later.

Then do the rest of the steps to copy all your files back and delete the temporary administrator account.

 

Lost User Account

Hi,

Thank you for posting your query at Microsoft community.

If you have the Windows 10 installation DVD, I would suggest you to enable the default administrator and then try creating a new user account with administrative privileges.

Boot the computer into Safe mode then, open Command Prompt and enable Built in Administrator.

Follow the below steps to enable Built in Administrator:

• Open Command Prompt from Windows Recovery Environment.
• Copy and paste the below command and press Enter.

net user administrator /active:yes

3. Close the Command Prompt.

4. Try to login though Built in Administrator and create a new user account with Administrator rights.

To start the computer in safe mode. Type Settings in the search tab> under Recovery> Advanced Options>Restart Now>Troubleshoot>Advanced Options>Startup Settings>Restart>select 4

After that you may follow the steps to transfer the data as suggested in the previous post. Please do not forget to disable the default account once you are done troubleshooting. Just follow the same stepsnet user
administrator /active:no





Please let us know if it helps or if you need further assistance. We will be glad to help.

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers