Windows 10: Lost windows 10 after factory reset.

I have a pavilion all in one computer. Before the holidays last year this computer did a windows 10 update. This update caused all types of problems. I got online and found there were alot of people having the same issue. They were all saying that they did a "uninstall latest update" and everything was back to normal. Well, I decided to do a factory reset so u could wipe everything clean and start fresh. The computer was given to me by my mom, who owned her own business at one time. I didnt need all the files and pictures that were on the computer because it was her business information. After

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factory reset to 8.0 lost free windows 10 install

Did a factory restore and it reverted back to 8.0. I lost the 8.1 update and windows 10. I lost my product key as well. I have to have step by step instruction to get lost updates of windows8.1 and windows 10 back.

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?
  

 

Windows 8.1 & windows 10 : fail to factory reset and stuck in restart

Ztruker's post will get you to Win10, but if I understand the issue you wanted to fix a non-working Asus Win8.1 Factory Reset by upgrading to Win10.

My question is what OS do you want on your system, Win8.1 or Win10.
There might be a way to access the Asus recovery partition and do a reset from there - I think that can be done, but I would have to research the exact process to provide step-by-step instructions.

If you want to get to Win10 - then I mis-interpreted your post.

There seems to be an underlying issue on your system as far as the Asus Win8.1 Factory Reset issue is concerned.

The question might be moot if you've already started the Win10 Clean install.
Getting to Win10 is easy, getting back to Win8.1 after a Clean install requires a bit more work (windows.old and possibly the Asus Recovery partition are no longer available).