Windows 10: Lost Windows 10 upgrade to a corrupted SSD

A few years back, I received the free upgrade to Windows 10 from Windows 8.1 and had the OS installed onto my computer's SSD. However, recently the SSD has become corrupted and no longer boots. I still have the Windows 8.1 product key and have purchased a new SSD, however I was curious if I could somehow get the Windows 10 OS reinstalled. Is the upgrade still accessible or linked to my account where I can reinstall it, or is it lost with the corrupted drive since it was a free upgrade?


Any help is appreciated!

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Data corrupted and lost after Windows 10 upgrade

Hello Jonathan,

We apologize for the inconvenience caused to you.

Now follow the below suggested methods and check if it helps to resolve the issue.

Method 1:

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• Press
  Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type
  sfc/scannow and press enter.

• Restart the computer.

Method 2:

If no corrupted system files were found in the previous state, then I suggest you to try the following steps to employ the DISM command lines:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Cleanupimage

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

If the above recommendations does not help, please check if the same issue occur when logged in through a different user account.

Ref: http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

Write to us with the updated information. If you need further assistance, we would be happy to help you.

Thank you.

 

Clean install Windows 10 on new SSD to rplace failing HDD and corrupte


How to do a clean install of Windows 10 on a new SSD that will replace a failing HDD and corrupted data files in a Laptop PC?
There seems to be a lot of old posts that touch on various subjects that I need help with but none that lump them all together. This is a clean install of Windows 10 on a new SSD on a Laptop PC that was previously upgraded to Windows 10 with the free upgrade just prior to the free upgrade becoming unavailable. About 6 months ago intermittent weird problems began to appear and with the help of various support groups and Windows Community we came to the conclusion that the HDD needed to be replaced(failed Seagate's drive test) with an SSD (My Choice) and a clean install of Windows 10(corrupted data files in the OS).
I was given a URL to download and burn to DVD an ISO file of Windows 10 PRO 64bit OS. I purchased a 240GB Sandisk SSD. I don't need to partition this drive as the single C: partition is adequate for size and speed.
Is there a step by step procedure listed somewhere that preps(formats?) the SSD using disk management for Windows 10 and then using the ISO file that I burned to a DVD, installs Windows 10 on to my SSD? I am not familiar with ISO files and am assuming that is something that is sent to you to boot from and install from when you order SW from MS.