Windows 10: lost word file when using onedrive following power cut

Discus and support lost word file when using onedrive following power cut in Windows 10 Network and Sharing to solve the problem; hi I have accidently pulled the power plug out from my pc. I restarted my pc to find that the Word document I was working on cannot be retrieved from... Discussion in 'Windows 10 Network and Sharing' started by Shelna, May 19, 2020.

  1. Shelna Win User

    lost word file when using onedrive following power cut


    hi


    I have accidently pulled the power plug out from my pc. I restarted my pc to find that the Word document I was working on cannot be retrieved from my One drive folder to which I save all my documents. I had two other Word files open and I can open these. How can I retrieve this document 2 days work for a job application :-


    when I open the document it says:

    "Word found unreadable content, do you want to recover the content of this document?"


    I select yes then it says:

    Word experienced an error trying to open this file, ty:

    "check the file permission for the document or drive"

    "make sure there is sufficient memory and disk space"

    "open the file with text recovery converter"


    What do I do????

    :)
     
    Shelna, May 19, 2020
    #1

  2. Onedrive

    Hi Hiatt,



    Thank you for writing to Microsoft Community Forums.



    I suggest you to refer the article Find
    lost or missing files in OneDrive
    for more information regarding the missing files.



    If the issue still persists please follow the steps to contact
    OneDrive support for further assistance on this issue.

    1. Login to OneDrive.com.
    2. Click the ? Help icon on the top banner of the page.
    3. Select Email OneDrive support for the further assistance.






    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, May 19, 2020
    #2
  3. Peer_Sam Win User
    OneDrive folder connection lost after 1903 upgrade

    Hi Saurabh,



    Thank you for writing to Microsoft Community Forums.



    To be on the safer, you may try copying the files from the old OneDrive folder to the newly created one rather than using the cut/paste feature and see if it stops downloading (sync) the content from your OneDrive account to the local PC.



    We do have a dedicated support for OneDrive related issues, I suggest to get in touch with OneDrive Support team, where we have the support professionals well equipped with the knowledge on this subject. Please follow the steps given below.



    • Sign in to OneDrive.com from any browser.
    • Click the ‘?’ help icon on the top banner of the page and select
      Email OneDrive support.
    • Submit your question and follow the prompts to request support.


    For additional help, please refer to the following article.

    OneDrive Help Center



    Regards,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, May 19, 2020
    #3
  4. Azhar K Win User

    lost word file when using onedrive following power cut

    Battery Power Cuts off at Some Percentage - Asus X550

    Thanks Phillip for Your Response, But the Problem Not Solved. I Tried Both SFC Scan and Power Trouble Shoot. SFC scan find and fixed some Issues. Troubleshoot find "Minimum Processor state is set too high" and It Fixes Automatically. But After restart, I Run
    Troubleshoot again and It Shows the same Fixing again, and it Still happens. But Still My Problem Remains ..(Battery Power Cuts off)
     
    Azhar K, May 19, 2020
    #4
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lost word file when using onedrive following power cut

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