Windows 10: Lumens DC-160 document camera driver probblems

I have a Lumens DC-160 document camera. I have not used it for a while, and not used it on Windows 10. When I plug it into my Windows 10 machine, I get the little message saying Windows is looking for a driver for it, but it fails to find one.


When I look for the device in the Device Manager, I can find an unknown device, and if I look at its properties, I see USB\VID_04FC&PID_0503, which as far as I can tell are the correct vendor ID and product ID -- but whether I try to install a driver through the Device Manager or some other route, Windows just does not seem to have a driver for it. I have tried to find one on the Lumens website, but they have the Ladibug software to interface with the camera, and some DLLs, but no actual inf/sys files that look like drivers. Installing the Ladibug software does not help because Windows does not recognise the device and the software sees nothing to connect to.


Any help is welcome!

:)

 

how to connect lumen 535 to mazda car?

Hi,

does anyone have step by step instructions to pair a lumen 535 with my Mazda car?

Thanks in advance

Noel

 

error 1012 dc

Hi Colinus,

Corrupted system files may be the possible reason why you received the error code 1012 dc. To efficiently assist you, we'd like to gather more information:

• What specific task are you trying to do?
• When did you get error code 1012 dc?

In the meantime, if you're trying to install update, we suggest that you follow the steps in this
article on how to troubleshoot Windows Update issues. It will let you choose which version of Windows you are experiencing
the problem and try performing the instructions provided.

Keep us posted if you need additional help.

 

Document camera and Windows 10 update

Hi,

Thank you for posting your concern on Microsoft Answer Community.

Mostly, all the document camera works with Windows 10 as it is a plug and play device.

However we need to know the model number of the document camera to check the compatibility and the error you are getting while setting up the camera on Windows 10 PC?

We suggest you to try the methods mentioned below and see if it helps.

Method 1: Run the troubleshooter.

1. Press Windows + I key from the keyboard. Select
   Update & Security.
   
2. Click Troubleshoot from the left pane. Select
   Hardware and Devices.
   
3. Click on Run the troubleshooter.
   
4. Follow the onscreen steps and the restart the PC.
   
5. After restart please check if you are facing the issue.
   

Method 2: Uninstall the Imaging device Driver.

1. Press Windows + X key from the keyboard and select
   Device Manager.
   
2. Expand Imaging device. Right click on the device listed and select
   Uninstall device.
   
3. You will receive a prompt, make sure you check the box for
   Delete the driver software.
   
4. Restart the PC and then check with the device.
   

Method 3: Run setup in compatibility mode.

1. Right-click
   on the setup file of the driver and select Properties.
   
2. Select Compatibility tab.
   
3. Place a check mark next to
   Run this program in Compatibility mode.
   
4. Select previous version of Windows from the drop down list.
   
5. Check the box next to Run this program as an administrator under
   Privilege level.
   
6. Click on Apply and then OK.
   
7. Let the driver install and then check the functionality.
   

Let us know if you find this reply helpful by clicking Yes or No.

Hope it helps.

Aditya Roy

Microsoft Community – Moderator