Windows 10: M365 Subscription Early Expiration

Dear Microsoft Community, I am seeking support regarding our M365 Family edition subscription. The quotation we received indicates that the subscription was processed around November 8, 2023, with a validity of one year. I expected our renewal to be before the same date this year; however, the subscription expired on October 4, 2024. I can provide more information if needed. Thank you for your support.Best regards,Eric

:)

 

music subscription expired

purchased lumia 720 with one year of subscription. However, it got expired in 6 months. Now what is next step.

 

Movies expire early while flying east

Any reason why a movie expires nine hours early on windows phone 10 while flying SFO to Paris? Is it true the 24 hour timer can't deal with time zones? Keeping the phone in airplane mode while in Paris defeats the idea of a phone as suggested by support.
BTW, you get 33 hours Paris to SFO before the movie expires on the return.

 

paid for office subscription but still says expired

Hi Ashlyn Kaye



Greetings!



Thank you for posting in Microsoft Community.





We understand that you need help with this concern. We will work together to achieve your desired resolution.





For me to better understand the issue, I’d like to ask a few questions:

• What do you mean by " I had 365 but downgraded to just Office"? did you switch to a different version of Office license?
  
• Please specify the version and edition of your active Office license right now, for example. Microsoft 365 Personal or Office 2019
  

To resolve this issue, please try the following steps:



1. Make sure that you're signed in to Office with the correct Microsoft account that you used to purchase the subscription.



2. Check your subscription status by going to account.microsoft.com/services website and signing in with the same account you used to purchase the subscription. From there, you can see if your subscription is active or expired.



3. If your subscription is active, try signing out of Office and then signing back in. This should refresh your subscription status.



We look forward to your reply.



Sincerely



Microsoft Forum Moderator