Windows 10: Machine Check Exception - Cache Hierarchy Error

Discus and support Machine Check Exception - Cache Hierarchy Error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello,I have recently built a PC with AMD Ryzen 5 3600 CPU. About 4 months ago it started to randomly black screen and restart without any error... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BaranSK, Jun 27, 2021.

  1. BARANSK
    BaranSK Win User

    Machine Check Exception - Cache Hierarchy Error


    Hello,I have recently built a PC with AMD Ryzen 5 3600 CPU. About 4 months ago it started to randomly black screen and restart without any error message on the screen. It only happens when idling or when the PC is going asleep or shutting down. Every time this error happens about once a month, although it happened 4 times in the past 5 days it makes 2 entries in the Event Viewer:A fatal hardware error has occurred.Reported by component: Processor CoreError Source: Machine Check Exception Error Type: Cache Hierarchy Error Processor APIC ID: 0 this number is 0 in both Event Viewer entries but

    :)
     
    BaranSK, Jun 27, 2021
    #1
  2. VOLCZ
    Volcz Win User

    Cache hierarchy error, PC reboot

    Been reading every thread I can find on this.

    Last night my PC rebooted itself and in event viewer it was "cache hierarchy error". This is the second time its done this, about 1 week apart. I was a couple hours into flying in the new flight sim when this occurred.

    Right before this event I also have "Event 1101 Audit events have been dropped by the transport", and finally "Event 41 Kernel Power".

    I have a dump in Windows\LiveKernelReports\WHEA for each shutdown. Today I tried to replicate it by flying in the new flight sim, pushing that GPU for 3 hours. And whilst it got hot, (GPU junction 90 degrees), there was no crash. I have no idea how to
    replicate this.

    This is a brand new PC, less than a month old, specs are: Ryzen 5 3600, Sapphire 5700xt Pulse, MSI B450 Gaming Pro Carbon Max Wifi, 32Gb GSkill Ripjaws V @ 3200Mhz (XMP), Corsair RM650. Drivers are 20.8.3, previous crash occurred on 20.8.2

    No overclocking - EVERYTHING is stock except for switching XMP for RAM. Running latest Windows 10 64 bit - 2004.

    Using BlueScreenView the problem lies with "ntoskrnl.exe"

    Really would appreciate any help in identifying the issue and fixing.

    _________________________________________

    A fatal hardware error has occurred.

    Reported by component: Processor Core

    Error Source: Machine Check Exception

    Error Type: Cache Hierarchy Error

    Processor APIC ID: 4
     
    Volcz, Jun 27, 2021
    #2
  3. DAVID4354
    David4354 Win User
    Win10 BSOD Machine Check Exception

    Hey everyone, so recently I started getting a lot of Machine Check Exception bluescreens and Im not sure what the cause is. Is there a list of steps to figure out what is causing it?

    Thank you for your time.
     
    David4354, Jun 27, 2021
    #3
  4. XXX123
    xxx123 Win User

    Machine Check Exception - Cache Hierarchy Error

    Cache Hierarchy error.

    I have a 8700K (default bios settings) for a month now. I have only just noticed after scrolling through event manger that i have been getting these warnings only from 21.01 january:
    A corrected hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 0 (also sometimes happens for 6 or 8 aswell)

    Machine Check Exception - Cache Hierarchy Error [​IMG]

    I havent seen any affects that might be caused from this like BSODS or freezing. All stable. Intel diagnostic tool passing. Memtest86 no errors. IHC memtest no errors. Either way should i be concerned of that errors from 21.01?

    my pc: 8700K ( 4700MHZ is on auto by motherboard )
    2x8GB DDR4 GSKILL 3000MHZ XMP ON
    Corsair 750i
    SSD Crucial 525GB MX300
    HDD TOSHIBA 500GB
    Asus Z370 Pro Gaming bios 215
    Windows 10 Fall Creators Update 1709

    I tried to reproduce issue by formatting disk and installing again Windows 10 but they dont appear again. From microsoft they said that this is hardware issue. So why i cant reproduce this?
     
    xxx123, Jun 27, 2021
    #4
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Machine Check Exception - Cache Hierarchy Error

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